What are the responsibilities and job description for the Program Manager, Small Business position at Facebook App?
Facebook is seeking a Global Program Manager for its Small & Medium Business (SMB) Programs team to develop and manage multi-billion dollar programs that drive growth of our product family across Facebook, Instagram and WhatsApp. The ideal candidate has experience owning revenue targets, driving product growth and leading go to market initiatives as well as strong problem solving and program management skills. The role of the Global Program Manager will be to design, test, and scale global programs that address the needs of Small & Medium businesses. Success in this position requires the ability to set & own a strategic roadmap, the ability to translate consumer and data-driven insights into solutions and the ability to effectively lead cross-functional groups.
Program Manager, Small Business Responsibilities:
Minimum Qualifications:
Preferred Qualifications:
About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Program Manager, Small Business Responsibilities:
- Manage, expand and optimize global program strategy to drive business growth with end-to-end ownership from ideation to goal attainment
- Develop business plans, customer and market insights, and analyze program effectiveness.
- Understand, identify and execute against Revenue and ROI opportunities across the portfolio.
- Lead large, global, cross-functional teams including sales, demand, marketing, data science, and product to drive program execution.
- Drive communication and influence a broad range of stakeholders including executives.
Minimum Qualifications:
- BA/BS or equivalent work experience
- 8 years of work experience in sales, service, marketing, consulting, design or product/program management
- Experience leading cross-functional teams to drive results
- Experience problem solving and communicating about issues with individual stakeholders and teams
- Experience thinking analytically and strategically about issues and influencing internal and external stakeholders
- Experience being a “connector” across teams and leading a program against KPIs through to completion
- Experience influencing regional operations, analytics, and marketing teams through an understanding of business needs
Preferred Qualifications:
- Masters or MBA
- Experience working with global teams
- Experience working with or in support of diverse communities
- Experience with customer lifecycle & loyalty programs
About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
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