Program Evaluation Intern

Organization Overview

Family & Child Empowerment Services (FACES) SF provides families who live and work in San Francisco with high-quality early childhood education and enrichment; job support, training, and placement; and comprehensive family support services and referrals. Our mission is to empower families who live and work in San Francisco to transform their futures through evidence-based educational and economic opportunities.

Position Summary

We are looking for a Program Evaluation Intern that is ready to gain hands-on experience, build skills, and make a real impact this summer. The Program Evaluation Intern plays a crucial role in the ongoing evaluation and learning processes for FACES programs. During the summer, the intern will gain knowledge of best practices in data analysis. They will analyze data from the 2024-25 FACES program year and summarize results and outcomes to inform our practices and demonstrate our impact. The intern will work with the Evaluation and Learning Manager to engage stakeholders in participatory processes to assess program effectiveness and identify areas for development. These efforts will enable FACES to ensure that families and individuals in San Francisco receive the support they need to live, grow, and thrive.

What You’ll Do

• Participate in FACE’S first annual evaluation and learning cycle through;

• Data cleaning and management – Identify and correct problems across multiple data sources (which may include enrollment, participation, site visit, survey, and assessment data), in preparation for data analysis.

• Data analysis – Perform descriptive data analysis to construct and present reports that identify historic trends, demonstrate impact, and inform program improvement to key FACES stakeholders. Code themes and conduct thematic analysis with qualitative data such as interview or focus group transcripts.

• Participatory Learning - Participate in program team meaning-making meetings to identify findings and questions for further data analysis

• Reporting – Contribute to final findings reports that are shared with program staff, participants, and other stakeholders.

• Ensure data collection, analysis, and reporting adhere to ethical standards, including privacy, confidentiality, and integrity of information.

• Contribute creativity and experience to pilot and evolve new evaluation and learning processes

• Conduct site visits and program observations to build relationships with staff and an understanding of FACES services.

• Additional learning responsibilities may include tasks in grant reporting or program support.

Commitment

• Interns will commit to work Monday, June 2 - Friday, August 15, 2025; 24 hours per week

• This position is hybrid, with at least 1 day a week required at an office or location site in the Haight Ashbury, Hayes Valley, Visitacion Valley, or Bayview neighborhoods of San Francisco. Schedule and breakdown of the 24 hours are negotiable, based off of intern’s other commitments.

Qualifications

You have a solid mix of the following knowledge, ability, skills and experience:

• Completed coursework in social science research methods and basic statistics, or 1-2 years of equivalent work experience in related data analysis.

• Interest in working with data to inform the design of high-quality and impactful services to meet community needs.

• Familiar or interested in program evaluation and/or continuous quality improvement.

• Ability to organize and prioritize multiple tasks and work collaboratively and independently.

• Biliterate (Spanish/English or Cantonese/English) highly desirable but not required.

• Experience producing reports with narrative and visual representation of information/data.

• Demonstrate commitment to working with families from marginalized communities

• Ability to meet required state, federal, local, and CDC standards (including but not limited to fingerprint clearance, negative TB test, First Aid, CPR)

• A deep commitment to aligning all program practices to FACES values, especially around equity, inclusion, and belonging for all our stakeholders within the evaluation process

• Strong passion for and a a desire to humbly reflect and grow in pursuit of our mission

• A sense of humor – we believe joy and justice go hand in hand!

What We Offer

• Hourly rate of $25.00

• FACES will work with the intern’s school/program to provide paperwork for course credit, service hours, or work study if available. A letter of recommendation will be provided upon request.

• FACES can work with the intern to accept matching funds or supplemental funding through education or work study agreements, with necessary paperwork provided from the intern's program.

• Partnership with skilled child development, family support, and workforce development staff to complete meaningful learning projects that will directly impact program goals, objectives, and methodologies.

• Experience managing and supporting evaluation processes, including data management, data analysis, interpretation, and dissemination.

• Relationships with committed nonprofit professionals and increased understanding of nonprofit roles and organizational culture

• 1:1 coaching and supervision focused on professional development and skill building.

• A chance to positively impact the lives of young children and their families

• A fun, dynamic and collaborative working environment

• Opportunity to be a part of a movement to achieve educational, economic, and racial justice!

To Apply

Please submit a cover letter and resume. In the cover letter, clearly describe your interest in this opportunity and confirm your availability for the entire internship period.

We will review applications on an ongoing basis through Friday, March 31, 2025.

FACES SF is a welcoming space for all. We embrace diversity in all forms- race, gender identity, sexuality, country of origin, religion, or ability. Candidates with diverse backgrounds are strongly encouraged to apply.

FACES SF is an Equal Employment Opportunity Employer.