Residential Specialist

POSITION: Residential Specialist at Next Steps Family Shelter.

REPORTS TO: Program Director - Family Housing Stabilization.

CATEGORY: Full-Time - Non-Exempt - Permanent.

LOCATION: In-Person, Alexandria, Virginia.

Position Summary

The Residential Specialist is responsible for ensuring Next Steps shelter units and grounds are safe, habitable and meet building code requirements. Working closely with the County and FACETS staff, the Residential Specialist will ensure maintenance requests and repairs are actioned within a timely manner.

About The Organization

FACETS is a non-profit organization that opens doors by helping parents, their children, and individuals who suffer the effects of poverty in Fairfax County. We meet their emergency needs through our wrap around services and community partnerships, and help individuals and families experience safe and stable housing after years of uncertainty and instability. We strive to ensure that every person in our community has a place they can call home. Here at FACETS, every team member plays a role in making a difference in the lives of our most vulnerable neighbors.

Duties And Responsibilities

• Travel between shelter units to inspect units for safety and habitability.
• Responsible for creating and maintaining accurate records of all maintenance requests, repairs and unit inspection reports.
• Coordinate repairs with Facilities Specialist or gets authorization from Program Director to have repairs made as needed.
• Maintains cleaning and repair supply inventory list and reviews list quarterly.
• Performs turnover of shelter units as households exit the program.
• Works with Case Management Supervisor to report problems, solutions, and costs associated with maintaining and repairing shelter units.
• Conducts weekly shelter unit inspections for Next Steps Family Program participants.
• Maintains a relationship with all contactors, vendors, and Fairfax County facilities team ensuring efficient facility operations.
• Schedules and coordinates County inspections, repairs, and exterminations.
• In conjunction with Housing Case Manager will provide tenant education on basic apartment maintenance.
• Works a flexible schedule including evenings and weekends as necessary.
• Participates in program staff meetings and conferences to share ideas and plans; works cooperatively with staff to meet FACETS goals.
• Represents FACETS in the community, in accord with Agency Mission, Vision, and Code of Ethics.
• Performs other duties as assigned.
  
  

Required Skills And Abilities

• Experience with facility maintenance, sanitation and over-all janitorial duties.
• Coordinate, monitor, and ensure work is completed by self, volunteers, or by contracted vendors.
• Must be able to perform facility and household repairs; housekeeping and janitorial techniques; and be able to maintain program records.
• Must be able to ensure adequate supplies are maintained and available for accomplishing tasks.
• Ability to communicate clearly and concisely, both orally and in writing.
• Results-oriented, highly organized.
• Knowledge of homelessness and housing issues or have participated in homeless or housing programs are encouraged to apply.
• Assist clients with moving and out of shelter units.
• Candidate must possess a valid driver’s license, reliable transportation, good driving record, and personal car insurance.
• Candidate must be able to drive 15 passenger van.
• Proficient with Microsoft Office Suite or related software, including Microsoft Excel.
• Must pass criminal, Child Protective Services and DMV background checks and TB test.
  
  

Physical Requirements

• Must be able to lift 15 pounds at times - must be able to lift and move furniture.
• Must be able to attend occasional meetings at other FACETS office locations within Fairfax County, including 3 annual organization-wide fundraising events each year.
  
  

Salary Range

• $20 - $22 per hour.
  
  

FACETS offers a competitive salary commensurate with qualification/experience.

Benefits

• Paid medical, dental, and vision insurance for full-time employees with competitive family rates and 3 medical plan options.
• Paid Basic Life Insurance with an option to buy additional coverage.
• 403(b) retirement plan options with generous matching.
• Generous leave package for full-time employees: paid annual vacation and sick leave, 11 paid holidays per calendar year plus 3 floating holidays to use within the fiscal year; 12 weeks of maternity leave; paid bereavement leave.
• Flexible Spending Accounts (FSAs) for healthcare and dependent care.
• Long-Term Disability, Short-Term Disability 100% employer paid.
• Free Employee Assistance Program (EAP).
• Reimbursement of work-related expenses including portions of mileage, cell phone and data expenses.
• On-going professional development and training; reimbursement for portions of tuition, training, or (re)certification in areas related to current position.
  
  

Everyone at FACETS is driven to make a difference in the lives of our neighbors experiencing homelessness, hunger, and poverty. FACETS is committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion and belonging. FACETS is an equal opportunity employer with a culturally diverse work environment. Our welcoming community encourages collaboration across programs for our rewarding work.

How To Apply

Interested candidates may apply by sending a resume and cover letter to employment@facetscares.org.

Equal Employment Opportunity M/F/D/V.

FACETS is proud to be an EOE/ADA employer that values diversity.

ADA Statement: FACETS will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Any person in need of accommodation should contact Human Resources directly for assistance.