Experienced Clinic Manager

Facial Aesthetics, a leader in the medical spa industry, is seeking an experienced Clinic Manager to join our professional team!

The Clinic Manager is responsible for ensuring the front office runs smoothly, as well as managing each of the clinicians and Patient Care Coordinators. The Clinic Manager must be a strong people-person, and be comfortable managing a large group of employees.

Major Duties and Responsibilities:

Oversee and support day to day operations of the clinic

Ensure compliance and regulations of the clinic

Coordinate appointments and meetings while managing staff schedules

Supervise, mentor, train and coach the office staff and delegate assignments to ensure maximum productivity

Implement and enforce Clinic policies and procedures

Design and implement new systems with the Area Manager

Purchase office supplies and products, and maintain proper stock levels

Produce monthly reports on metrics for clinicians, new patients, and retention

Manage the clinics budget, including payroll, supplies, Inventory and other expenses

Meet one-on-one and in groups with all office staff to provide feedback, training, areas of improvement, etc.

Recruit and train staff based on utilization and demand of clinic

Foster a positive work environment

Maintain accurate inventory counts and levels

Meet goals and KPI's for the clinic

Ensure that office and clinical supplies do not exceed budget

Fluent and able to educate on electronic medical systems

Manage all patient issues

Oversee that leads and new patient metrics are being tracked properly

Conduct grass roots marketing and attend clinic events

Minor Duties and Responsibilities:

Greet patients, answer a high-volume of incoming phone calls, and deliver concierge service

Help at the front desk as needed

Observe Patient Care Coordinators to ensure expectations are being met

Be available for after hours emergencies

Communicate monthly marketing initiatives with all administrative and clinical personnel

Qualifications for Office Manager:

• Bachelor’s degree or equivalent
• Two years of experience in office management and sales
• Must have exceptional attention to detail
• Strong organizational and time management skills, and ability to prioritize
• Must be a self-starter and driven
• Excellent communication and interpersonal skills
• Strong problem-solving skills and analytical abilities
• Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• What excites you most about this position?

Experience:

• Office manager: 2 years (Required)

Ability to Relocate:

• Colorado Springs, CO 80903: Relocate before starting work (Preferred)

Work Location: In person

Salary : $65,000