What are the responsibilities and job description for the Cleaning Crew Supervisor position at Facilities Maintenance Corp.?
Job Summary
We are seeking a proactive and detail-oriented Working Supervisor to oversee daily operations. This position involves direct supervision of onsite staff, managing customer relations, handling staff matters (including hiring and firing).
Key Responsibilities:
Staff Supervision & Management
- Supervise and manage a team of processing staff, ensuring adherence to safety protocols and operational standards.
- Provide guidance, training, and motivation to the team to ensure productivity and quality.
- Handle staffing needs, including hiring, onboarding, training, and performance management. Make decisions regarding staffing issues, including discipline, termination, and promotions.
Payroll & Scheduling
- Oversee the accurate tracking of employee hours, ensure timely submission of payroll, and resolve any payroll discrepancies.
- Create and maintain work schedules to ensure the warehouse operates efficiently and meet customer demands.
Customer Relations
- Serve as a liaison between the warehouse team and customers, ensuring customer orders are processed accurately and delivered on time.
- Address customer inquiries or concerns related to warehouse operations or product quality.
- Maintain strong relationships with key customers, ensuring satisfaction and repeat business.
Sanitation Compliance
- Lead regular inspections to ensure the warehouse is in compliance with safety standards, including sanitation, temperature control, and proper storage practices.
- Prepare for and lead successful SQF audits, ensuring all documentation is accurate and up to date.
Operational Efficiency & Problem Solving
- Monitor daily operations to identify potential bottlenecks or issues and implement corrective actions to maintain efficiency.
- Troubleshoot operational or staff issues promptly to prevent disruption of workflow.
Record-Keeping & Reporting
- Maintain accurate records related to inventory, production, employee performance, and customer complaints.
- Prepare and submit reports to upper management on staff performance, operational efficiency, and compliance status.
Continuous Improvement
- Identify areas for process improvement and work with the management team to implement best practices that optimize operations and improve product quality.
Qualifications:
- Proven experience in a supervisory role within a warehouse environment).
- Strong leadership skills, with the ability to manage, motivate, and train staff in a fast-paced environment.
- Experience handling payroll and staff scheduling, with attention to detail.
- Knowledge of sanitation procedures, and workplace safety regulations.
- Strong problem-solving, communication, and interpersonal skills.
- Ability to work in a physically demanding environment and meet deadlines.
- basic computer skills (MS Office, payroll systems, and inventory management software).
- Valid driver's license.
Benefits
- Health, dental, and vision insurance available
- Paid time off (PTO) and holidays.
- Opportunities for career growth and advancement.
How to Apply:
Please submit your resume and cover letter outlining your relevant experience and interest in the position to info@fmccompanies.com
We are an equal opportunity employer and encourage candidates from all backgrounds to apply. Join our team and play a key role in maintaining operational excellence!
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Work Location: In person
Salary : $18
