Bus Dispatch Manager

The Dispatch Manager is responsible for overseeing the efficient and timely dispatching of buses on various routes, managing a team of bus drivers, monitoring driver schedules, ensuring compliance with safety regulations, and coordinating with other departments to optimize bus operations within a transportation system in the school district setting.

Dispatching Operations:

• Assign buses to routes based on schedules, driver availability, and real-time conditions.
• Monitor bus locations and arrival times using GPS tracking systems.
• Respond to route changes, delays, or emergencies by re-dispatching buses.
• Collaborate with district and campus to ensure transportation for special events and activities.

Ensure Proactive Bus Maintenance:

• Complete bus inspections daily and maintain results on file in ensuring the safety of passengers and the longevity of the bus.
• Maintenance files shall contain a written record of all mechanical work, service performed, and all the parts that are replaced or removed.
• A maintenance record shall contain at a minimum the year, make, model, vehicle identification number, mileage, bus number, nature and due date of the various inspection and maintenance operations performed, a record of all inspections, repairs and maintenance including date and nature of repairs and maintenance.
• An analysis of bus expenditure is to be maintained and reported to the Transportation Department and Administration.

Staff Management:

• Supervise and train bus drivers.
• Establish ongoing positive communication with bus drivers, parents, and students.
• Schedule shifts and ensure adequate staffing levels.
• Monitor weekly hours to remain at or under 40 hours.
• Review and coordinate weekly Time Clock Plus time sheets.
• Provide a detailed explanation for the administration weekly if the time exceeds 40 hours.
• Review bus cameras weekly to confirm compliance and safety.
• Document safety concerns and alert administration.

Route Optimization:

• Analyze ridership data to identify potential route adjustments for efficiency.
• Develop new routes or modify existing ones.
• Manage bus rotations and layover times to maximize vehicle utilization.
• Identify trends and areas for improvement in bus operations.

Compliance and Safety:

• Ensure adherence to all local, state, and federal transportation regulations, including driver service hours.
• Identify, address, and report potential safety concerns.
• Conduct regular safety training sessions for drivers and document for HR personnel record.
• Monitor bus cameras daily to ensure safe driving is consistent aligning with safety guidelines.
• Collaborate with district and campus instructional leaders to integrate student safety and behavior procedures.

Procurement Reporting and Analysis:

• Generate reports on key indicators (i.e., time performance, ridership numbers, fuel consumption, repairs, maintenance, etc.).
• Provide data-driven insights to management to support decision-making projects, goals, or issues.

• To be punctual and be available during official working hours.
• To comply with AAMA policies, standards, rules, regulations, and procedures.
• To take precautions to protect equipment, materials, and facilities.
• To participate responsibly in the school’s improvement initiatives.
• To demonstrate timeliness and attendance for assigned responsibilities.
• To work collaboratively with other professionals and staff.
• To provide and accept evaluative feedback professionally.
• Maintains a high level of ethical behavior and confidentiality of information about school personnel.

• Excel and general digital literacy are required.

• A minimum of three years’ experience in a bus dispatching role, ideally with supervisory experience.

• Excellent verbal and written communication to effectively interact with school leaders, drivers, supervisors, parents, and students.
• Ability to quickly assess situations and make informed decisions under pressure.
• Experience in managing and motivating a team of bus drivers.
• Knowledge of Transportation Regulations.
• Understanding of local and federal regulations related to bus operations and safety.
• Strong attention to detail, with a focus on quality and accuracy.
• Good organizational skills and ability to follow established processes.
• Ability to work both independently and as part of a team.
• Time Management.
• Social Perceptiveness.

Speech: Ability to be understood in face-to-face communications, to speak with a level of proficiency and volume to be understood over a telephone or computer.

Upper Body Mobility: Ability to use hands to grasp and manipulate small objects; manipulate fingers, twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head.

Strength: Ability to lift, push, pull, and/or carry objects that weigh as much as 5 or more pounds frequently. Incumbents may be required to physically restrain parties involved in conflict.

Environmental Requirements: Ability to encounter constant work interruptions; work cooperatively with others; work independently; work indoors.

Mental Requirements: Ability to read, write, understand, interpret, and apply information at a moderately complex level essential for successful job performance; learn quickly and follow verbal procedures and standards; give verbal instruction; rank tasks in order of importance; copy, compare, compile and coordinate information and records. Understand how to manage stress.

Additional Work Conditions & Physical Abilities: Ability to be flexible and adapt as needed between various in-person working environments.

• High school diploma required.
• A bachelor’s degree in logistics, transportation management, or a related field is preferred.
• Bilingual preferred.