What are the responsibilities and job description for the Cleaning Quality Control Coordinator position at Facilities?
Job Summary
The Cleaning Quality Control Coordinator ensures all cleaning and maintenance tasks meet the highest standards of cleanliness, safety, and efficiency. This role involves conducting inspections, providing feedback, ensuring compliance with company policies, and assisting in staff training to maintain exceptional janitorial service quality. This position requires traveling from a specific miles radius to different offices.
Key Responsibilities
Quality Control & Client Relations
- Conduct regular inspections of facilities to ensure compliance with cleanliness and quality standards.
- Recommend processes and areas of improvement to enhance cleaning efficiency and effectiveness.
- Report deficiencies and ensure corrective actions are implemented promptly.
- Address and resolve client concerns regarding cleaning quality in collaboration with the Operations team.
- Maintain strong communication with clients to ensure satisfaction and service excellence.
Compliance & Training
- Ensure adherence to company policies, health and safety regulations, and industry standards.
- Maintain detailed inspection records, findings, and corrective action plans.
- Prepare quality control reports for management review.
- Assist in training janitorial staff on proper cleaning techniques, equipment usage, and quality expectations.
Equipment & Supplies Management
- Monitor equipment functionality, report malfunctions, and coordinate repairs with the Operations team.
- Ensure adequate stock of cleaning supplies and recommend improvements in product usage.
Key Qualifications
- High school diploma or equivalent (certifications in janitorial services or quality control are a plus).
- Proven experience in janitorial, custodial, or facility maintenance roles.
- Prior experience in quality control, inspections, or supervisory roles preferred.
- Proficiency in Microsoft Office (Excel, Word, Outlook) for reporting and documentation.
- Strong organizational, time management, and multitasking skills.
- Bilingual (English/Spanish) preferred.
Required Travel
This position requires traveling within the area assigned, around 60%. The incumbent will need a vehicle. The company provides miles and car depreciation reimbursement.
Physical Demands
The physical demands described here are those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and understand, hear, and comprehend the English language, be able to lift approximately 25 pounds and have a neat and professional appearance. Must be able to stand, bend, and walk for extended periods.
Work Environment
This job generally operates in professional educational, healthcare, and office environments. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
EEOC
Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law
