What are the responsibilities and job description for the Janitorial Operations Manager position at Facility Services?
RESULT STATEMENT:
As Operations Manager, you will build and lead high-performing cleaning teams while ensuring consistent, excellent service delivery to our clients while remaining profitable: 95% or better cleaning efficiency
Strategic Responsibilities:
- Drive mission alignment across all operational activities
- Monitor and analyze key performance metrics through operations dashboards
- Develop quarterly, monthly, and weekly planning based on mission objectives and performance data
- Create and implement systems for consistent service delivery
- Design and optimize processes for operational efficiency
- Prioritize your nightly operations
- Client satisfaction is number one priority
Tactical Responsibilities:
- Conduct weekly meetings with direct reports using structured frameworks and personal priority speed checks
- Review performance reports and create action plans to improve under-performing locations/ teams
- Equip teams with proper knowledge through thorough routine training
- Perform routine audits of supervisor performance and provide feedback/ of locations that do not have supervisors
- Launch new service locations, ensuring successful initial service and proper documentation
- Manage interview processes and new hire on-boarding
- Ensure proper equipment and supplies are available at all service locations
Required Qualifications:
- 2 years of operations management experience, preferably in cleaning or facilities management
- Proven track record of team leadership and development
- Excellent organizational and time management skills
- Outstanding written and verbal communication abilities
- Valid driver's license and reliable transportation
- Availability for occasional weekend oversight
Desired Skills & Attributes:
- Knowledge of commercial cleaning best practices and OSHA standards
- Strong analytical skills for tracking performance metrics
- Problem-solving mindset and ability to make quick decisions
- Detail-oriented with excellent follow-through
- Customer service focused
- Ability to work independently while managing multiple priorities
- Experience with quality control and audit processes
Physical Requirements:
- Ability to walk facilities during inspections
- Capable of demonstrating cleaning techniques when training
- May need to assist with cleaning tasks
- Must be able to lift up to 50 pounds
STANDARDS
1. Leave It Better Than You Found It
2. Focus
3. Help Out
4. Bring Home The Bacon
5. Dream, Do & Grow BIG
Job Type: Full-time
Pay: $50,000.00 per year
Benefits:
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Referral program
Physical Setting:
- Clinic
- Warehouse
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Night shift
- Year round work
Application Question(s):
- Do you have a reliable vehicle?
Experience:
- Management: 2 years (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: On the road
Salary : $50,000
