What are the responsibilities and job description for the Patient Care Coordinator/Translator position at Factoria Dental Care?
Overview
We are looking for an organized Patient Care Coordinator/translator (specifically Chinese - Mandarin and/or Cantonese) to join our dental team. This position requires strong communication skills, attention to detail, and a quick learner. The Patient Care Coordinator will be responsible for managing patient interactions, scheduling appointments, and providing administrative support for our team.
Duties
- Serve as a primary point of contact for patients, addressing inquiries and providing information regarding services.
- Schedule and confirm patient appointments, ensuring optimal use of the office calendar.
- Maintain accurate patient records and manage documentation in compliance with healthcare regulations.
- Assist patients with insurance verification and billing inquiries.
- Collaborate with dental staff to ensure seamless patient care and follow-up.
- Utilize medical terminology to communicate effectively with patients and healthcare professionals.
- Perform general office duties such as filing, data entry, and maintaining a clean work environment.
- Support the dental or medical office in daily operations to enhance patient satisfaction.
Requirements
- Previous experience in medical administrative support or a similar role is preferred.
- Knowledge of medical terminology is essential for effective communication within the office.
- Experience working in a dental office or medical office setting is highly desirable.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Excellent verbal and written communication skills to interact professionally with patients and staff.
- Proficient in using office software and electronic health record systems.
- Ability to maintain confidentiality and adhere to HIPAA regulations.
Join our team as a Patient Care Coordinator where you can make a difference in the lives of our patients while working in a supportive environment that values your contributions.
Job Type: Part-time
Pay: $22.00 - $25.00 per hour
Expected hours: 16 – 20 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- Bellevue, WA 98006: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $25