What are the responsibilities and job description for the Patient Service Representative Sutherland Ave, Knoxville TN position at Faculty Internal Medicine, PLLC?
Summary of position: Coordinates all aspects of patient related information according to established procedure. Scans, maintains and retrieves patient records; telephone operator, assists patients; transfers information to the appropriate parties, back up check in and check out.
1. Appointment Scheduler for multiple providers.
2. Sorts and scans items received via mail, fax, or courier.
3. Sends messages to appropriate parties.
4. Back up check in and check out, verifies information and collects balances if needed.
5. Follows strict HIPAA guidelines.
Qualifications:
High school diploma or GED
One year experience in similar position at a medical practice setting
Must have excellent communication skills
EMR experience
Compliance Policy Statement
Faculty Internal Medicine (FIM) is a covered entity per the definition outlined in the HIPAA act of 1996. FIM is committed to and has implemented safeguards to ensure its devices, network, systems and other items that contain ePHI are compliant with the regulations set for in HIPAA Act of 1996. Therefore, for any candidate to be considered for employment with FIM they must be willing to fully abide by all policies, procedures, guidelines, codes and any other policies and procedures written or orally given throughout employment.
Failure to abide by any of these, or unwillingness, will result in a candidate not being considered or an employee being sanctions, and/or terminated. For more information about HIPAA Security and Privacy rule we strongly recommend you review these links: https://www.hhs.gov/hipaa/for-professionals/security/laws-regulations/index.html and https://www.hhs.gov/hipaa for-professionals/privacy/index.html
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Experience:
- Medical Front Office: 1 year (Required)
Work Location: In person
Salary : $16 - $17