Client Relations & Strategy Specialist

Faegre Drinker is a firm designed for clients and designed for you. We understand that our people are critical to our success and we are committed to investing in our paraprofessional, administrative and operations professionals. We are always looking for talented, service-focused individuals to join our flexible and high-performing culture. With technology tools and resources that support our hybrid work environment, our colleagues enjoy a culture of learning, support for work and personal goals, opportunities to give back to our communities, and competitive benefits and rewards programs. At Faegre Drinker, you will have the opportunity to share your expertise within and across teams and contribute to our success.

Faegre Drinker has an opportunity for a Client Relations & Strategy Specialist to work in our Minneapolis, Philadelphia, Chicago, Denver, or downtown Indianapolis office. You will be part of a dynamic team dedicated to retaining and growing a portfolio of the firm’s multimillion-dollar client relationships. This position will work with other talented individuals who share a passion for doing great work in the best interest of our clients.

What you would do:

• Support Client Relations and Strategy Managers (CRSM)
• Support tailored marketing and business development opportunities with identified clients
• Assist with client service team meetings including: preparation, meeting execution and identified follow up items. In addition, help with meeting reservations, calendar coordination across CST, meeting notes, tracking actions and support identified opportunities in partnership with the CRSMs
• Support internal communications to ensure consistent client experience across CST, including Conrad client page maintenance and development
• Coordinate and collect necessary information and insight across operational departments in support of client portfolio projects and needs which may include liaising on finance and billing, pricing, practice management, diversity and inclusion, information technology, marketing, and recruiting matters
• Other duties and projects as assigned

What Is Expected

• Strong commitment to client service
• Ability to act as a leader and role model in business development and marketing activities
• Cooperation and the ability to collaborate in a team, including across offices
• Ability to problem solve and use sound judgment
• Demonstrated ability to make effective, thoughtful and timely decisions
• Excellent interpersonal, verbal and written communication skills, including the ability to communicate effectively in a virtual environment
• Strong organization and management skills, with the ability to juggle multiple projects with competing deadlines
• Ability to work in a fast-paced, deadline-driven environment
• Positive and professional demeanor

What We Offer

• Flexible working environment for work-life success
• Opportunity to participate in firm-sponsored volunteer events
• Wellness programming with personalized content and activities
• Professional environment and the opportunity to work with experts at the top of their fields
• Variety of health plan options, as well as dental, vision and 401(k) plans
• Generous paid time off

The anticipated initial hourly rate for someone who is hired into this position is $33.50– $38.50/hr. based on a 37.5 hour a week schedule.

Actual initial hourly rate may be above or below the above-identified range and will be based on the relevant skills, training, experience, and other job-related factors, including the location where the position is filled, in all cases consistent with applicable law. This is a non-exempt role paid on an hourly basis with a 37.5-hour schedule work week. The initial hourly rate listed above is just one component of Faegre Drinker's total compensation and benefits package for professional staff, which includes, but is not limited to, a discretionary bonus; life, health, accident, and disability insurance; and a 401(k) plan.

Applications will be accepted through March 25th, 2025.

What Is Required

• Bachelor’s degree, preferably in business, communications, or English
• 3-5 years of working experience
• Comfortable working with technology, financial databases and software systems
• 2-4 years of project management experience; experience working in a law firm or professional services environment preferred.

Apply now if you are ready to join the Faegre Drinker team!

Faegre Drinker Biddle & Reath LLP participates in the federal government's E-Verify program. With all new hires, we provide the Social Security Administration and, when applicable, the US Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Faegre Drinker Biddle & Reath LLP is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, national origin, disability, sex, sexual orientation, gender, gender identity, gender expression, marital status, veteran or military status, or any other characteristic made unlawful by applicable federal, state or local laws. Equal employment opportunity will be extended to all persons in all aspects of employment, including retirement, hiring, training, promotion, transfer, compensation, benefits, discipline and termination.

In compliance with Colorado state law, you have the right not to identify your age, including by not disclosing your date of birth or dates of attendance or graduation, to us as part of your application and hiring process. You may redact this information (i.e., age, date of birth, and dates of attendance / graduation) from your application and related materials. If you choose to redact this information, please do so in a manner that allows us to read the other data on the applicable document(s) (e.g., if redacting the year you graduated from your transcript, please ensure other items on your transcript are legible).

Notice to Recruiters and Staffing Agencies: Faegre Drinker Biddle & Reath (and any subsidiary) has an internal recruiting department and does not accept unsolicited resumes.