Chief Steward

The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture.

Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York.

JOB OVERVIEW

The Chief Steward oversees all back-of-house cleaning operations and sanitation for Faena New York’s culinary and food & beverage outlets. This includes maintaining cleanliness of kitchens, dishwashing, storage, and banquet areas while ensuring compliance with DOH, HACCP, and brand hygiene standards. The Chief Steward leads the stewarding team to deliver efficient support to culinary and service teams with a strong focus on cleanliness, organization, and luxury presentation.

This position has a salary range of $110,000 to 120,000 per year.

DUTIES AND RESPONSIBILITIES

• Lead the daily operations of the stewarding department including scheduling, assignments, and cleanliness audits.
• Ensure consistent and thorough cleaning of kitchen equipment, floors, workspaces, storage, and dish areas.
• Maintain DOH and HACCP standards across all BOH F&B areas and oversee preparation for inspections.
• Supervise the proper use of dish machines, sanitation chemicals, and cleaning supplies.
• Manage inventory and par levels of dishware, flatware, cleaning supplies, and kitchen small wares.
• Coordinate with culinary leadership to ensure readiness for banquets, room service, and event setups.
• Track breakage, loss prevention, and maintain dish and equipment logs.
• Train new stewards and conduct ongoing safety and sanitation training for the team.
• Oversee organization of dish rooms, storage areas, trash disposal, and recyclables.
• Support large-scale cleaning initiatives and deep-cleaning rotations across outlets.

QUALIFICATIONS DESIRED

• Minimum 5 years of experience in stewarding with at least 2 years in a supervisory or leadership role.
• Experience in luxury hotels or high-volume banquet operations preferred.
• Strong knowledge of sanitation protocols, commercial kitchen equipment, and DOH compliance.
• Familiarity with inventory systems, dish machines, and kitchen logistics.
• Ability to lead a diverse team in a fast-paced, high-standard environment.

SKILLS

• Strong organizational and leadership skills.
• Attention to detail and cleanliness standards.
• Ability to work cross-functionally with culinary and F&B operations.
• Comfortable with physical labor, scheduling, and hands-on support.
• Fluent in English; bilingual preferred (Spanish/English).

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Endure various physical movements throughout the work areas
• Ability to move safely in uneven terrain or in confined spaces
• Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift
• Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds.