What are the responsibilities and job description for the Night Auditor position at Fahrney Automotive Group?
Hampton Inn, Selma, is currently searching for a remarkable Night Auditor. We offer an award-winning culture and a unique environment that empowers our team to exceed guests’ expectations and make a distinct difference in people’s lives. Our ideal candidate will be engaged, authentic, and dedicated to making the Hampton Inn “best in class” hotel!
Duties
- Greet guests warmly and assist them with check-in and check-out procedures
- Handle guest inquiries, requests, and complaints promptly and professionally
- Process reservations and cancellations accurately
- Perform night audit procedures to reconcile daily transactions and prepare reports
- Ensure the safety and security of guests by monitoring the premises during the night shift
- Assist with administrative tasks such as filing, data entry, and maintaining guest records
Skills
- Strong customer service skills with a focus on guest relations
- Excellent phone etiquette and communication skills
- Knowledge of hospitality management practices
- Ability to multitask and work efficiently in a fast-paced environment
- Proficiency in hotel management software is a plus
- Bilingual proficiency is advantageous for interacting with diverse guests
What We Offer
- Medical, Dental, and Vision Insurance
- 401(k)
- Ongoing Professional Development
- Inviting and Inclusive Team Culture
- Career Growth and Internal Promotions
Requirements:
- Professional and ethical
- Excellent customer service skills
- One year of Hotel Front Desk experience
- Quick learner and hard worker
- Team players and ability to get along with others
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other
