Admissions Building Guide

Select Milk Producers is one of the nation’s largest and most progressive dairy cooperatives, with 32 wholly owned subsidiaries, 12 processing plants, and 8 joint ventures including Fair Oaks Farms, Continental Dairy Facilities, Continental Dairy Facilities Southwest, Mill Haven Foods, Select Custom Solutions, GreenLink and Select Services. With over 1,000 employees, the Select Milk family of companies impacts all aspects of the dairy farm business and at the heart of our family of companies, is you.

"We strive to go above and beyond what’s expected in providing for our families, leading our employees, caring for our land and animals, serving our customers, producing quality milk, and serving one another. This commitment is more than our business, it’s in our culture and our character. We believe in being accountable, in doing what’s right, in performing at our best, in setting a higher standard."

Select Milk Producers and its subsidiaries offer attractive compensation and a best-in-class benefits package that includes but is not limited to medical, vision, dental, life insurance, and more that can be tailored for you and your family. Other benefits for eligible employees include 401(k) up to 6% company match, life and disability insurance, and paid holidays & vacation. We are proud to promote an equal employment opportunity workplace.

Position Summary

The Admissions Building Guide is responsible for cash handling, ticket sales, and operating POS terminals.

Duties And Responsibilities

• Proactively greet guest, groups of guests, and schools within earshot with a warm welcome
• Communicate ticket prices accurately
• Ensure group leaders are guided efficiently
• Document group and school group’s activities in numerical order on the check off sheet
• Command attention and take the lead with group leaders and teachers
• Explain and start exhibits as needed
• Ensure exhibits are clean and working
• Report to management in the instance an exhibit is having an issue
• Obtain and share accurate farm knowledge with guests and co-workers
• Complete daily operational checklist in area of responsibility
• Complete daily cleaning checklist in area of responsibility
• Solve problems as they occur
• Work in a fast-paced environment paying attention to each guest and remembering which attractions they experienced and which ones they have yet to experience
• Professionally, politely, and positively communicate to guests and co-workers
• Manage time effectively and adapt quickly to changing priorities
• Follow written and verbal instructions from company operating procedures and/or management
• Stay organized in manner, with materials, and company property
• Stay in constant communication with other departments informing them of guests’ activities and their desires
• Multitask and anticipate the needs of guests
• Communicate departmental improvement ideas to management
• Find projects to work on during idle times
  
  

Position Requirements

• Effective listening and communication skills
• Have a keen eye for detail
• Demonstrated integrity and ethical standards
• Moderate technical expertise and knowledge of company products and equipment
• Problem solving abilities
• Comfortable with a fast-paced environment
• Professional, outgoing, and polite demeanor and appearance
• Able to handle a moderate activity level and maneuver quickly
• Manages time effectively and adapts quickly to changing priorities
• Must be comfortable with heights
• Able to multitask
• Able to perform basic math problems
• Team player who works productively with wide ranges of people
• Able to think and work independently with some directions
• Capable of following written instructions and documented procedures
• Good organizational skills
• Complete projects in a timely manner with no procrastination
• Flexible availability
  
  

Experience And Education

• Minimum of 2 years in similar position or equivalent combination of education and experience