Warming Center Peer Support Staff

Fairbanks HopeLink Warming Center is a vital community resource committed to providing warmth, connection, and support to individuals experiencing homelessness in Fairbanks, Alaska. As a beacon of hope during the cold Alaskan nights, our center operates from 10:00 PM to 7:00 AM, seven nights a week.

Hours:

We are looking for someone to join our team on a part-time basis, working shorter shifts (5-6 hours per night), allowing for the flexibility to cover full shifts when needed. This position can expect to work between 25 - 35 overnight hours per week. The center is open from October until the end of April and staff are provided a bonus of an additional $1 for every hour worked, if they finish the season.

Job Overview:

Fairbanks Hopelink is seeking an empathetic and supportive individual to join our team as a Peer Support Staff. In this role, you will play a crucial part in creating a welcoming and understanding atmosphere for our guests, offering assistance, encouragement, and a listening ear to those navigating homelessness. Paid training will be provided.

Responsibilities:

Operations:

• Open and close the warming center every evening/morning.
• Tidy and organize the space at closing time (mornings).

Peer Support:

• Maintain a safe atmosphere for guests and staff.
• Engage with guests on a peer-to-peer basis, offering empathy and understanding.
• Provide emotional support and encouragement to individuals experiencing homelessness.

Guest Advocacy:

• Advocate for the needs and rights of guests.
• Collaborate with the Board to address individual guest concerns and challenges.
• Assist guests in accessing additional support services and resources, when requested.

Community Resources:

• Maintain up-to-date knowledge of local resources and services available to individuals experiencing homelessness.
• Provide information to guests about community programs, job opportunities, and healthcare services, when requested.
• Collaborate with local agencies to enhance the support network for guests when possible.

Documentation and Reporting:

• Maintain accurate records of interactions and support provided to guests.
• Assist in collecting data for program evaluation and improvement.
• Collaborate with the Manager to ensure compliance with reporting requirements.

Qualifications:

• Lived experience with homelessness or a related background.
• Strong interpersonal and communication skills.
• Compassionate and non-judgmental approach to supporting individuals in crisis.
• Ability to work flexible hours, including evenings and weekends.
• Understanding of trauma-informed care principles.
• Willingness to engage in ongoing training and professional development.

How to Apply:

Interested candidates should submit a resume and a statement outlining their personal and professional qualifications for the position to staywarm@fbxhopelink.org. Applications will be reviewed on an ongoing basis.

Job Types: Full-time, Part-time, Temporary

Pay: $23.00 per hour

Schedule:

• 10 hour shift
• 4 hour shift
• Night shift
• On call
• Overnight shift
• Weekends as needed

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $23