Service Supervisor, Shop

Mission-Driven. Honor-Bound. Fairbanks Morse Defense. What’s your calling? For the men and women of Fairbanks Morse Defense it’s the rapid and effective support of the fleets that entrust us to design, develop, and deliver the best naval power technology on the planet. We’re one of the nation’s leading marine defense contractors because of the highly trained and dedicated teams that provide reliable power systems, parts, and aftermarket services to the U.S. Navy, Coast Guard, Military Sealift Command, and Canadian Coast Guard. When you join Fairbanks Morse Defense, you join a legacy of commitment that spans 150 years. Fairbanks Morse Defense offers competitive benefits with a wide range of training and development opportunities. Our world-class teams are dedicated to helping every individual achieve their full potential. Discover what it’s like to be a part of the Fairbanks Morse Defense team here: https://www.fairbanksmorsedefense.com/careers

Summary

The Service Supervisor, Shop is responsible for staffing, determining work assignments and priorities, maintaining quality, budgeting, direct supervision of employees, including coaching and performance management, promoting safety and quality, and ensuring adherence to company policies and practices. Coordinate activities in the service center shop.
Coordinate activities in the service center shop.

Principle Duties and Responsibilities

• Plan, train, direct and manage direct-labor employees who perform various repairs and rebuilds to engine components.
• Ensure a safe environment for employees through adherence to safety policies, assessing and eliminating hazards, improving housekeeping standards, conducting incident investigations and implementing corrective action.
• Plan and execute production schedules to meet customer requirements. Meet delivery and quality requirements including accurate reports and other paperwork required by the contract.
• Review daily achievement of targets and report variances.
• Recommend and implement strategies to improve quality, meet on-time delivery, and maintain cost within budget.
• Responsible for ensuring accurate inventory control of all materials used in the performance of component repairs within the department and minimizing inventory held through efficient planning and achievement of lower lead times.
• Develop and realize productivity improvements through lean initiatives, Standard Work Instructions, and process improvements.
• Motivate, monitor, and counsel employees regarding work-related issues and performance. Assess workforce skills and initiate cross training programs as necessary.
• Plan and recommend capital expenditures necessary to improve product flow.

Qualifications and Educational Requirements

• Associate degree in a diesel engine technology program or equivalent experience required. Bachelor’s degree preferred
• Six years’ industry experience or 6 years’ military experience working on diesel engines
• Prefer three years’ experience in a supervisor role in a service environment
• Prefer minimum four years’ experience as FM Mechanic/Sr Mechanic
• Familiarity with a variety of Fairbanks Morse Defense products
• Excellent communication, problem solving, organizational and interpersonal skills
• Self-starter and able to work with minimal supervision
• Solid working knowledge of Microsoft Word, Excel, and Project; experience with an ERP system (Oracle, SalesForce) is preferred
• Very good understanding and interpretation of engineering drawings
• Experience and a proven track record in a Job Shop environment is a plus
• Travel requirements up to 15%
• This position requires access or potential access to Unclassified Naval Nuclear Propulsion Information, which is Not Releasable to Foreign Nationals (NOFORN) data. Therefore, to meet NOFORN requirement, you will have to provide proof of US Citizenship and attest that you do not have dual citizenship. Acceptable proof of US Citizenship is a US Passport, US Birth Certificate or Naturalization Certificate.

This specification is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Fairbanks Morse Defense.

Fairbanks Morse Defense offers a competitive benefits package including but not limited to, medical, dental, vision, life, and disability insurances, and 401k retirement plan with employer match. In addition, we offer paid time off, paid holidays, paid parental leave, and tuition reimbursement.

Equal Opportunity Employer/Veterans/Disabled