Demo

SAP BUSINESS PROCESS ANALYST I / II

Fairfax Water
VA Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 6/5/2025

Salary : $70,955.87 - $147,045.81 Annually

Location : Fairfax, VA

Job Type : Full Time

Remote Employment : Flexible / Hybrid

Job Number : 201601091

Division : Technology

Opening Date : 02 / 21 / 2025

Closing Date : 3 / 27 / 2025 11 : 59 PM Eastern

Description

Under close supervision of the Supervisor, Business Systems Support, provides support of business solutions and associated processes. This support includes serving as a knowledge resource for system end users; monitoring system operations and performance; troubleshooting system problems; and assisting in the identification, design, and implementation of resolutions to system problems and enhancements.

No sponsorship available

Examples of Duties

Provides entry-level production and system maintenance support of automated solutions, as described below :

  • Production Support

Monitors business operations and system performance.

  • Assists in identifying, analyzing, and defining system and process problems, documenting the requirements of all involved groups.
  • Assists in developing a course of action to resolve problems, working closely with support team, user departments, and product vendors, as required.
  • Assists in implementing problem resolutions, whether a system change request, software upgrade request, business work-around, or business process change.
  • Notifies end users of system problems and changes.
  • Works on special projects, as assigned.
  • System Maintenance
  • Keeps up-to-date on system features and upgrades.

  • Assists in evaluating and recommending system enhancements.
  • Provides input for the development of functional specifications of system enhancements and modifications
  • Assists in the design of processes, reports, forms, and system features.
  • Implements and maintains system configuration to support functional designs.
  • Performs unit testing on configuration work.
  • Performs integration and regression testing for system changes.
  • Creates and maintains test and training data.
  • Conducts or coordinates training for end users as required.
  • Performs other duties as assigned or required.
  • Typical Qualifications

  • Possession of an associate's degree in information systems, computer science, business, or related field or any equivalent combination of education, experience, training and knowledge
  • Minimum of two years of hands-on experience working with SAP ERP
  • Experience IS-U related functions and related systems- Customer Care & Service (CCS), Financial & Contract Account (FICA), Enterprise Asset Management and / or Materials Management.
  • Experience with Service Cloud (V1), SAP ARIBA and / or S4 HANA 2022 preferred.
  • Strong analytical, organization, time management, facilitation, and process management skills.
  • Excellent verbal and written communication skills
  • Ability to assist users in solving complex system problems.
  • Ability to translate technical terminology into terms understandable to management and employees.
  • Microsoft proficiency (Excel, Outlook, Word & PowerPoint)
  • Demonstrated ability to quickly learn existing business processes and combine knowledge from multiple disciplines to produce an optimal business solution
  • Strong analytical thinking and problem solving skills
  • Understanding of knowledge of requirements, elicitation, analysis and documentation
  • Understanding of knowledge of business analysis, quality assurance and workflow tools and / or practices
  • Ability to work overtime if necessary
  • Must pass a controlled substance (drug) test for employment.
  • No sponsorship available
  • Fairfax Water is committed to providing comprehensive benefits to our employees and their eligible dependents, as well as opportunity for continued education and professional development. A summary of these benefits is listed below.

    Equal Employment Opportunity

    Fairfax Water is dedicated to providing equal employment without regard to race, gender, age, color, religion, disability status, marital status, sexual orientation or transgendered status, or ethnic, national origin, or on the basis of any other category protected under federal, state and local laws.

    Holidays

    January - New Year's Day; Inauguration Day; Martin Luther King Day

    February - George Washington Day

    May - Memorial Day

    June- Juneteenth

    July - Independence Day

    September - Labor Day

    October - Columbus Day

    November - Veterans' Day; Thanksgiving Day; Day After Thanksgiving

    December - Christmas Eve ½ Day; Christmas Day

    Health Insurance - Employee Cost / Month

    Employee Only - $100.88

    Employee 1 - $335.74

    Family - $ 466.74

    The Fairfax Water Health Plan is offered to all permanent full time employees and their eligible dependents. The medical, dental and vision plans are administered by UMR, United Healthcare..

    Coverage is effective 1st day of month after hire if hired between the 1st and 15th of the month. If hired between the 16th and 31st of the month, coverage is effective the 1st day of the 2nd month after hire.

    Group Life Insurance - Employee Cost Month

    Basic = 2 times annual salary

    Paid by Fairfax Water

    Supplemental 1 to 5 times annual salary

    Age-banded rates

    Dependent spouse and / or child - $3.00

    The Group Life Insurance Plan is offered to all permanent full time employees. Effective date follows same rule as health insurance.

    Long-Term Disability

    Effective after 36 months of employment with Fairfax Water. Benefit is equivalent to 66.7% of base pay at no cost to the employee.

    Fairfax Water Retirement Plan - Is a defined benefit plan in which all regular full time employees are enrolled in at time of hire at no cost to employees. Employees are vested after five years of service.

    ICMA 457 Plan - Is a deferred compensation plan which employees can voluntarily participate in with a maximum contribution as established by the IRS on a yearly basis.

    Additional Benefits

    Flexible Spending Accounts : Fairfax Water offers a Medical Flexible Spending Account where employees may contribute up to $2,750.00 per year on a pre-tax basis for eligible expenses. Fairfax Water offers a Dependent Care Flexible Spending Account where employees may contribute up to $5,000.00 per year on a pre-tax basis for eligible child-care expenses.

    Child / Adult Care Reimbursement : Employees with household incomes under $60,000 my be eligible for an annual subsidy for licensed child / adult care ringing from $800.00 to $4,000.00 depending on eligibility.

    Professional Development : Reimbursement of approved attendance at professional conferences and seminars

    Direct Deposit of pay . Pay days are bi-weekly on Thursday.

    This review is intended to be a brief summary of the major benefits provided by Fairfax Water. In all instances, plan documents and policies govern the eligibility and administration of each benefit plan.

    Salary : $70,956 - $147,046

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