What are the responsibilities and job description for the Front Desk Agent position at Fairfield by Marriott Emporia I-95?
Company Overview
Country Inn & Suites By Radisson is dedicated to creating a warm and welcoming environment for our guests. With a focus on community and comfort, we provide shared spaces that foster connection and thoughtful amenities that make every stay feel like home.
Summary
We are seeking a Front Desk Agent to join our team at Country Inn & Suites By Radisson. In this role, you will be the first point of contact for our guests, ensuring they receive exceptional service and support throughout their stay. Your contributions will help create memorable experiences that align with our commitment to hospitality.
Responsibilities
- Greet guests warmly upon arrival and check them in efficiently.
- Provide information about hotel amenities, services, and local attractions.
- Handle guest inquiries and resolve issues promptly to ensure satisfaction.
- Manage phone calls and respond to guest requests with professionalism.
- Maintain accurate records of reservations and guest interactions.
- Assist with administrative tasks as needed to support hotel operations.
- Collaborate with housekeeping and maintenance teams to ensure guest comfort.
Requirements
- Previous experience in customer service or hospitality preferred.
- Strong communication skills with a friendly demeanor.
- Ability to multitask in a fast-paced environment.
- Familiarity with phone systems and basic office software.
- Bilingual or multilingual abilities are a plus.
If you have a passion for hospitality and enjoy creating memorable experiences for guests, we invite you to apply for the Front Desk Agent position at Country Inn & Suites By Radisson. Join us in making every stay special!
Job Type: Full-time
Schedule:
- 8 hour shift
- Day shift
- Morning shift
Work Location: In person
