What are the responsibilities and job description for the Hotel General Manager position at Fairfield by Marriott Emporia I-95?
Company Overview
Fairfield by Marriott Emporia I-95 is dedicated to creating a warm and inviting atmosphere for our guests, emphasizing community and connection. With thoughtful amenities and a focus on personalized service, we strive to make every stay memorable, treating our guests like family.
Summary
As the Hotel General Manager at Fairfield by Marriott Emporia I-95, you will oversee all aspects of hotel operations in a vibrant and community-focused environment. This role is essential in ensuring exceptional guest experiences while driving revenue and maintaining high standards of hospitality.
Responsibilities
- Lead and manage daily hotel operations to ensure smooth functioning and guest satisfaction.
- Develop and implement strategies to enhance guest experiences and increase revenue.
- Supervise staff across various departments, providing training and support as needed.
- Monitor financial performance, including budgeting, forecasting, and revenue management.
- Ensure compliance with health, safety, and quality standards throughout the hotel.
- Foster a positive work environment that encourages teamwork and employee engagement.
- Address guest inquiries and resolve issues promptly to maintain high levels of satisfaction.
- Collaborate with marketing teams to promote hotel services and special offers.
Qualifications
- Proven experience in hotel management or a similar leadership role within the hospitality industry.
- Strong leadership skills with the ability to motivate and develop a diverse team.
- Excellent customer service skills to create memorable experiences for guests.
- Knowledge of revenue management principles and financial acumen is preferred.
- Effective communication skills, both verbal and written, with proficiency in phone etiquette.
- Experience with night audits or familiarity with hotel accounting practices is a plus.
- Multilingual abilities are beneficial but not required for this position.
If you're ready to lead a dedicated team in creating unforgettable experiences for our guests, we invite you to apply today at Fairfield by Marriott Emporia I-95!
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- Employee discount
- Paid time off
Schedule:
- 10 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $60,000
