What are the responsibilities and job description for the Front Desk Agent position at Fairfield by Marriott Goshen, NY?
Fairfield by Marriott is looking for an upbeat and friendly front-desk agent. An ideal candidate would have strong communication skills, computer skills and enjoy working with people.
Must have flexible availability, weekends mandatory.
Essential Duties Include:
- Process guest check in/out, including collecting payment
- Provide information about hotel policies, services, and amenities
- Respond to guest needs, special requests, and complaints; alert the appropriate manager to potential issues as needed
- Assist other team members in various assignments including operating the courtesy van and/or assisting with breakfast, laundry, or housekeeping duties
- Maintain and clean the lobby and bathroom as needed
- Qualifications:
- Must have a high school diploma or equivalent
- Must be able to meet a flexible schedule
- Weekends a must
- Must be able to stand for long periods of time
- Must be able to lift up to 50 lbs. and carry up to 10 lbs.
- Must have sound judgment and discretionary skills and be able to work with little or no supervision
- Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel
- Must be able to operate basic office machines, i.e., copier, fax, printer, etc.
- Must display very good organization and time management skills
- Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
Job Type: Full-time
Experience:
- Hospitality: 1 year (Required)
- Education:
- High school or equivalent
Job Type:
- Part-time
Experience:
- Hospitality: 1 year (OPTIONAL)
Education:
- High school (Required)
Job Type: Part-time
Pay: $15.00 - $15.50 per hour
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
Work Location: In person
Salary : $15 - $16