What are the responsibilities and job description for the Front Office Agent position at Fairfield by Marriott?
Role Description
This is a full-time on-site Front Office Agent role located in the New York City - Times Square at Fairfield by Marriott. The Front Office Agent will be responsible for receptionist duties, check-ins, front office operations, providing exceptional customer service, and effective communication with guests.
Qualifications
- Receptionist Duties and Front Office skills
- Check-in and Customer Service skills
- Strong communication skills
- Previous experience in a front desk or hospitality role
- Ability to handle multiple tasks efficiently
- Flexibility to work varying shifts, including weekends and holidays
- Knowledge of hotel operations and reservation systems is a plus
- High school diploma or equivalent