Front Desk Agent

!! Must be able to work evenings and weekends !!

We understand the hospitality industry could be a hard industry to work in. Hospitality is amongst one of the largest employment industries in the world. The demand for hospitality associates is growing, especially in Montrose. We are looking for a strong, reliable candidate to excel in a new career.

Job Overview

Responsible for attending to the need of all guests especially during check-in and check-out times. They are often the first face a guest sees, so their role in the Hotel is critical.

Qualifications & Requirements (preferred)

· Hotel Front Desk Experience.

· Guest Services Representative Experience.

Essential Job Functions

· Providing information to guests about policies, services, and amenities

· Responding to requests from guests for assistance and information about the local area (directions, places to eat, etc.)

· Processing all types of payments

· Selling rooms to “walk-in” customers

· Making reservations in person and over the phone

· Inform housekeeping staff of room availability

· Respond to guest requests

· Answer the phone

· Balancing the cash drawer

· Making any correction to accounts that may be necessary

· Entering/ changing reservation information on the computer system

· Posting charges to guest accounts

· Being a team player

· Ensure guest safety

· Assist in laundry and house person

Qualifications & Requirements

!! Must be able to work evenings and weekends !!

· Hotel Front Desk Experience.

· Guest Services Representative Experience.

· Must be able to problem solve in order to resolve guest issues that may arise

· Able to work in a fast-paced environment

· Exceedingly organized and efficient with the ability to multitask

· Computer literate

· Positive attitude

· Desire to deliver outstanding guest services

· Must be detail-oriented

· Must be able to problem solve in order to effectively deal with internal and external customers

· Will be required to work holidays and weekends

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, duties, or requirements associated with the role.

Job Types: Full-time, Part-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Every weekend
• Holidays
• Night shift
• Weekends only

Ability to Commute:

• Montrose, CO 81401 (Required)

Ability to Relocate:

• Montrose, CO 81401: Relocate before starting work (Preferred)

Work Location: In person

Salary : $16