Front Desk Agent - Full Time

Fairfield Inn & Suites Birmingham/ Pelham is now recruiting for:

FRONT DESK AGENT

This position is mostly for AM Shifts (7AM - 3PM), but open to help cover PM Shifts (3PM - 11PM) & Night Audit (11PM - 7AM) when needed. Weekend Availability is a must, Holidays a bonus.

Must be 100% Guest Focused , computer literate, detail oriented and able to multi-task, a great communicator and a TRUE TEAM PLAYER.

Previous hotel experience is helpful, but great attitudes are REQUIRED.

Great opportunities for hospitality veterans to join a great, AL based company with great travel benefits (Hotel discounts at over 4,600 locations in 100 countries!), positive & professional work environment, and beautiful product.

APPLY ONLINE ONLY.

- No phone calls, please.

Fairfield Inn & Suites Birmingham/ Pelham

230 Cahaba Valley Rd

Pelham, AL 35124

Responsibilities and Duties

All hotel team members are expected to demonstrate the brand personality & Standards, while using the FACT model in all interactions with guests and team members.

F riendly

A uthentic

C aring

T houghtful

Job Requirements

What are we looking for?

Fairfield is a beacon of innovation, quality, and success. The leadership & hospitality it produces is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Leadership - We're leaders in our industry and in our communities.
• Integrity - We do the right thing, all the time.
• We're team players in everything we do.
• We take ownership of our actions and decisions.
• We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
• General Manager’s Expectations

Make your experience working here positive and professional by Following these standards:

• Be to work on time and in uniform
• Nametags are required
• Your appearance matters- look professional and well groomed
• Do the whole job correct & go beyond expectations
• Work for a positive atmosphere for yourself, your guests and your teammates
• This is a “Drama Free Zone”
• Don’t leave problems for someone else to find, take ownership of the situation and resolve it. If you cannot fix it by yourself, ask for help
• Conduct yourself as a person of character. If you say you will do something, do it.
• Your word is your bond.

Marriott is a leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Marriott has offered business and leisure travelers the finest in accommodations, service, amenities and value. Marriott is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Hours per week:

• 40

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED
• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects

Job Type: Full-time

Pay: $12.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Morning shift

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Required)
• Customer service: 1 year (Required)

Ability to Relocate:

• Pelham, AL 35124: Relocate before starting work (Required)

Work Location: In person

Salary : $12