Assistant General Manager

Discover a world of opportunity and excitement with SJB Management Inc./SJB Hotels LLC!
We’re a lively, family-oriented company that owns and operates five amazing Hilton and Marriott brand hotels—and we’re just getting started! With over 30 years of award-winning hospitality experience, our Ohio-based team is passionate about growing, thriving, and having a great time while we do it.

Join us and become a key player in a fun-loving, hardworking team that lives and breathes hospitality.
Every day brings something new—whether it’s welcoming guests, solving challenges, or celebrating wins together. At SJB, we mix dedication with fun, making sure our people grow both professionally and personally. If you're ready for a career full of purpose, energy, and opportunity, your journey starts here!

Now Hiring: Assistant General Manager – Fairfield Columbus New Albany
We’re on the lookout for an enthusiastic, people-loving leader to step into the role of Assistant General Manager. You’ll be right in the heart of the action—working side-by-side with the General Manager to keep hotel operations running like a dream and ensure every guest leaves with a smile.

Responsibilities:

Operational Management:
   - Keep things running smoothly across all departments—front desk, housekeeping, food and beverage, maintenance, and more.
   - Set the bar high for service, cleanliness, and guest happiness.
   - Help implement hotel policies and keep everything on track and consistent.
   - Solve problems quickly and creatively to keep guests delighted.

Staff Supervision and Training:
   - Be a mentor—help recruit, train, and develop an awesome team.
   - Support and lead department managers and frontline staff.
   - Create a workplace where teamwork, positivity, and growth are the norm.

Guest Relations:
   - Be the friendly face (and calm voice) guests turn to for help, feedback, or a quick chat.
   - Drive service excellence through fun and thoughtful guest programs.
   - Build lasting relationships with our repeat guests and VIPs.

Financial Management:
   - Help plan and manage the hotel’s budget and financial goals.
   - Keep an eye on revenue and expenses—and find smart ways to boost the bottom line.
   - Make sure we’re cost-conscious without compromising the guest experience.

Sales and Marketing Support:
   - Team up with sales and marketing to keep our hotel buzzing with business.
   - Lend your ideas to promotions, campaigns, and exciting events.
   - Join in on client meetings and networking to keep growing our reach.

Requirements:

• At least 3 years of hotel management or operations experience in a leadership role.

• A natural leader with great communication and people skills.

• Super organized with a knack for juggling tasks like a pro.

• Ready to work flexible hours, including evenings, weekends, and holidays.

This is more than a job—it’s a chance to be part of something special. If you're passionate about hospitality and ready to make a real impact, we’d love to meet you. Come join the SJB family and let’s create something amazing together!