Housekeeping/Laundry Attendant

The purpose of this position is to clean guest rooms and common areas located in the hotel in accordance with the hotel's policies/procedures, and the brand's standards for quality, cleanliness, guest satisfaction, and safety and security.

ESSENTIAL DUTIES:

• Able to work flexible schedule including holidays, weekends or longer than 8 hr days if needed based on the hotel's reservations status
• Able to work efficiently under time constraints to achieve productivity and quality standards of cleaning rooms
• Maintain and Stock supply cart, and use it per guidelines
• Complete Room Attendant Daily Report to correctly identify status of each assigned room
• Clean guest rooms, which include stripping and making bed, gathering and emptying trash, cleaning mirrors, dusting furniture and fixtures, vacuuming
• Clean and sanitize guest bathrooms, which includes cleaning bath fixtures, commodes, mopping floors, walls and mirrors, replenish towels
• Replenish/restock amenities in guest rooms and baths
• Inspect rooms and baths to assure quality standards have been achieved
• Inspect rooms for repairs and make small repairs such as replacing batteries in TV remote control, and replace light bulbs
• Report any repair requests to Housekeeping Manager for Maintenance Dept
• Return keys and Room Attendant Daily Report room to the Housekeeping Manager
• After cleaning rooms, store cart and supplies, and empty trash

For Customer Service and Guest Satisfaction:

• Maintain a high standard of personal appearance and proper uniform
• Greets guests, visitors and staff in a courteous and friendly manner
• Smile, acknowledge and greet guests in rooms and/or in passing
• Respond to guests request for supplies (example: towels, ironing board, soap, etc)
• Assists guest and staff with anything that they may need from housekeeping
• Communicates with Front Desk in accommodating guest's special requests

For Safety and Security:

• Announce presence before entering guest rooms
• Maintains security for guests and property by keeping room doors locked at all times
• Report any suspicious activity of guest, visitors or staff
• Properly label any lost/found articles and turn in to the appropriate Manager assigned by GM
• Perform duties in accordance with Safety and Security Policies
• Perform duties in accordance with OSHA, HAZCOM and Blood Borne Pathogens regulations

For Teamwork:

• Performs other duties as assigned, requested, or deemed necessary by management
• Assist other employees in various assignments such as cleaning, stocking supplies and/or laundry
• When asked, assist with some training of new department personnel
• When asked, inspect or clean public areas to insure high level of presentation

Physical, Mental and Environmental Requirements:

• Ability to work with cleaning chemicals
• Firm and simple grasping are required for all aspects of work
• Lifting of supplies (linen, vacuum cleaners, etc) may be required on a regular basis, usually not more than 25 lbs. but may be up to 50 lbs.
• Able to stand and walk 90% of the work day
• Reaching is required up to 80% of the time and may be combined with other activities such as pushing, pulling, and bending in all phases of work; Overhead reaching is usually limited to approximately 25% of the time
• Bending and stooping are required up to 60% of the work day
• Pushing and pulling actions are required in excess of 60% of the time
• Must be able to frequently push and pull supply carts weighing up to 50 pounds
• Crouching and kneeling are required for approximately 25% of the time, particularly when cleaning bathrooms and under furniture
• Crawling is required less than 5% of the time
• Climbing of stairs is usually required less than 5% of the time

Job Types: Full-time, Part-time

Pay: $9.00 - $11.00 per hour

Shift:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning: 1 year (Preferred)

Work Location: In person

Salary : $9 - $11