What are the responsibilities and job description for the Part Time Front Desk Associate position at Fairfield Inn by Marriott Papillion?
Part Time Front Desk Associate
We are seeking a friendly and dependable front desk associate to join our team at Fairfield Inn & Suites Papillion! Come join a fun working environment!
The hours will vary (16-20) depending on need (7am-3pm or 3pm-11pm) on a part time basis Sunday - Saturday
Daily Duties
- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
- Set up accurate accounts for each guest according to their requirements.
- Enter Marriott Rewards information.
- Ensure rates match market codes, document exceptions.
- Secure payment prior to issuing room key, verify/adjust billing.
- Compile and review daily reports/logs/contingency lists.
- Complete cashier and closing reports.
- Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary.
- Follow up to ensure requests have been met.
- Process all payment types, vouchers, paid-outs, and charges.
- Balance and drop receipts.
- Count and secure bank at beginning and end of shift.
- Obtain manual authorizations and follow all Accounting procedures.
- Follow company policies and procedures.
- Report accidents, injuries, and unsafe work conditions to manager.
- Complete safety training and certifications.
- Ensure personal appearance is clean and professional.
- Maintain confidentiality of proprietary information.
- Protect company assets.
- Welcome and acknowledge guests.
- Anticipate and address guests' service needs.
- Assist individuals with disabilities.
- Prepare and review written documents accurately and completely.
- Answer telephones using appropriate etiquette.
- Ensure adherence to quality standards.
- Enter and locate information using computers/POS systems.
- Stand or walk for an extended period of time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by management.
- Weekends and some Holidays are required.
Job Type: Part Time
Salary: $14.00 to $16.00/hour
Experience: Front Desk: 1 year (Preferred)
Education: High school or equivalent (Preferred)
Work authorization: United States (Required)
Additional Compensation: Marriott Discounts
Work Location: One location
Benefits: Health insurance, Dental insurance, Vision insurance
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
Salary : $14 - $16