What are the responsibilities and job description for the Part Time Night Auditor position at Fairfield Inn by Marriott?
Overview
We are seeking a detail-oriented and customer-focused Night Auditor to join our team. The Night Auditor plays a crucial role in ensuring the smooth operation of our hotel during the overnight shift. This position involves managing front desk operations, performing nightly financial reconciliations, and providing exceptional guest service. The ideal candidate will possess strong hospitality management skills and a commitment to creating a welcoming environment for all guests.
Responsibilities
- Perform nightly audits of financial transactions and ensure accuracy in all reports.
- Manage front desk operations, including check-ins and check-outs for guests.
- Address guest inquiries and resolve any issues or complaints in a timely manner.
- Maintain accurate records of room availability and reservations.
- Process payments and manage cash handling procedures.
- Provide information about hotel services, local attractions, and amenities to guests.
- Ensure the security of the hotel by monitoring surveillance systems and conducting regular property checks.
- Collaborate with other hotel departments to ensure seamless service delivery.
Qualifications
- Previous experience in hotel management or hospitality management is preferred.
- Strong customer service skills with a focus on guest relations.
- Excellent phone etiquette and communication skills, both verbal and written.
- Familiarity with front desk operations in a hotel or resort setting is advantageous.
- Multilingual abilities are a plus, enhancing communication with diverse guests.
- Ability to work independently during overnight shifts while maintaining attention to detail.
- Strong problem-solving skills and the ability to remain calm under pressure.
Join our team as a Night Auditor and contribute to providing an outstanding experience for our guests while ensuring the operational excellence of our hotel during the night shift.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
Schedule:
- Overnight shift
Work Location: In person
Salary : $15 - $16
