What are the responsibilities and job description for the Complimentary Breakfast Attendant position at Fairfield Inn Philadelphia?
Role Overview: As a Breakfast Attendant at the Fairfield Inn Philadelphia, you will play a critical role in delivering memorable experiences to our guests. Your primary responsibilities will include managing the complimentary breakfast area, providing exceptional service, and maintaining a clean and organized environment.
Main Responsibilities:
- Manage the daily operations of the breakfast area, ensuring smooth service delivery and minimizing disruptions.
- Develop strong relationships with guests, understanding their needs and preferences to deliver personalized service.
- Maintain accurate records of guest interactions, using this information to improve future service delivery.
- Collaborate with other departments to ensure seamless communication and effective problem-solving.
- Participate in ongoing training and development programs to enhance skills and knowledge.
Essential Requirements:
- High School diploma or equivalent required; previous experience in a hotel or related field an asset.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Ability to lift up to 25 pounds, stand for long periods, and move quickly in response to guest needs.
- Availability to work a variety of shifts, including mornings, afternoons, and weekends.
