What are the responsibilities and job description for the Night Auditor position at Fairfield Inn & Suites - Austin San Marcos?
Job Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our team. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position involves performing front desk duties, managing guest accounts, and conducting nightly audits of financial transactions. The ideal candidate will possess strong customer service skills and a background in hospitality management.
Duties
- Perform nightly audits of all financial transactions to ensure accuracy and compliance with hotel policies.
- Manage front desk operations, including check-ins and check-outs, while providing exceptional customer service to guests.
- Address guest inquiries and resolve any issues that may arise during the night shift.
- Maintain accurate records of room availability, reservations, and billing information.
- Prepare daily financial reports and summaries for management review.
- Ensure the security of the hotel premises by monitoring surveillance systems and conducting regular checks.
- Assist with administrative tasks as needed, including phone etiquette and communication with guests.
Qualifications
- Previous experience in hospitality or hotel management is preferred.
- Strong customer service skills with the ability to communicate effectively with guests.
- Familiarity with night audit procedures and financial reporting in a hotel setting is a plus.
- Bilingual or multilingual abilities are highly desirable to cater to diverse clientele.
- Excellent phone etiquette and interpersonal skills are essential for effective guest interactions.
- Ability to work independently during overnight shifts while maintaining attention to detail.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring the operational excellence of our hotel.
Job Type: Part-time
Pay: From $13.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Overnight shift
Work Location: In person
Salary : $13