Part-Time Front Desk Clerk

Overview
We are seeking a dedicated and professional Front Desk Agent to join our team in providing exceptional service to our guests. As the first point of contact for visitors, you will play a crucial role in creating a welcoming atmosphere and ensuring a smooth check-in and check-out process. The ideal candidate will possess strong communication skills, a friendly demeanor, and a passion for hospitality.

Duties

• Greet guests warmly upon arrival and assist with the check-in process.
• Manage guest reservations, including modifications and cancellations.
• Provide information about hotel amenities, services, and local attractions.
• Address guest inquiries and resolve any issues promptly to ensure satisfaction.
• Maintain accurate records of guest interactions and transactions.
• Handle phone calls with professionalism, demonstrating excellent phone etiquette.
• Collaborate with other departments to enhance the overall guest experience.
• Assist with administrative tasks as needed to support hotel operations.

Experience

• Previous experience in front desk operations or guest services within the hospitality industry is preferred.
• Familiarity with hotel management software is advantageous.
• Multilingual abilities are a plus, enhancing communication with diverse guests.
• Strong skills in guest relations and hospitality management are essential for success in this role.
• A commitment to providing outstanding service in a fast-paced environment is required.

Join our team and contribute to creating memorable experiences for our guests!

Job Type: Part-time

Pay: $15.50 - $16.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Overnight shift

Ability to Commute:

• Charlottesville, VA 22901 (Required)

Ability to Relocate:

• Charlottesville, VA 22901: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $16