What are the responsibilities and job description for the Front Desk position at Fairfield Inn & Suites Memphis Southaven?
Come join our growing team!
Perks
Benefits, referral program
We currently have an opening for Guest Services. Team players who are looking to join a dynamic environment are encouraged to apply. Key attributes and responsibilities of the position include:
Checks guests in and out in a cheerful, friendly manner, maintaining efficiency, accuracy, and compliance with legal requirements and company standards
Ensures accurate processing of charges and completes/balances close of day procedures with full handover to next shift
Takes and records reservations accurately and confirms as requested; knows status of reservations on a daily and future basis
Observes safe cash handling procedures required by brand and company policy and is responsible for the cash drawer, cash, and credit card information transactions for their shift
Sets up/maintains fresh coffee in the lobby area. Helps keep the area stocked, clean, and organized
Maintains a clean and organized lobby and front desk area
Sets up and opens the continental breakfast for breakfast personnel
Qualifications:
Prior hotel experience a plus!
Availability for 1st shift.
Must have the ability to learn and be proficient in the Property Management System of the hotel
Fosse experience is a plus!