What are the responsibilities and job description for the Front Desk Agent position at Fairfield Inn & Suites OKC Downtown?
Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. Punctuality and dependability are required for this position. Applicants with open availability are strongly encouraged to apply as this is a flex position. The Front Desk Agent will play a crucial role in maintaining smooth operations at the front desk while supporting various administrative functions.
Responsibilities
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage incoming calls, emails, and inquiries, directing them to the appropriate personnel.
- Proofread documents for accuracy before distribution or filing.
- Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.
- Demonstrate excellent time management skills to prioritize tasks efficiently.
- Complete tasks accurately and completely.
- Work well in a team environment.
- Willingness to work a flexible schedule including days, nights, overnights, and weekends is required.
Skills
- Strong customer service skills with a friendly demeanor.
- Proficiency in computer literacy, including familiarity with office software applications.
- Experience in front desk operations or office management preferred.
- Bilingual abilities are a plus but not required.
- Attention to detail with strong proofreading skills to ensure accuracy in documentation.
- Excellent time management skills to handle multiple responsibilities effectively.
- Previous experience in hospitality is a benefit but not required.
Join us as a Front Desk Agent where your contributions will make a significant impact on our client experience!
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
Ability to Commute:
- Oklahoma City, OK 73109 (Required)
Ability to Relocate:
- Oklahoma City, OK 73109: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $15