What are the responsibilities and job description for the Front Desk Agent position at Fairfield Inn & Suites Palm Desert?
We are seeking a dynamic, proactive individual that is self-motivated and seeking long term growth potential at our breathtaking Hotel!
What will I be doing?
As a Front Desk Agent you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following duties to the highest standards:
- Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
- Inputs information into the computerized reservations' system to update and maintain records.
- Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required.
- Generates invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Prepares and consistently restocks the front desk with supplies including preparing arrival packets.
- Provides information on area attractions and resort amenities. Type correspondence and reports for management as needed.
Job Types: Full-time, Part-time
Pay: $16.50 - $17.50 per hour
Expected hours: 32 – 40 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Weekends as needed
Work Location: In person
Salary : $17 - $18
