Room Attendant / Housekeeping

As a Housekeeper at Marriott, you will be responsible for maintaining a clean, comfortable, and welcoming environment for our guests. Your attention to detail, dedication to quality service, and ability to meet the highest standards of cleanliness will directly impact the guest experience, ensuring

Job Description

Clean and maintain guest rooms to ensure rooms meet established standards.

Essential Job Functions:

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.
• Qualifications:
• Previous housekeeping or cleaning experience in a hotel or similar environment preferred.
• Excellent attention to detail and ability to work independently.
• Strong communication skills, both verbal and written.
• Ability to work efficiently in a fast-paced environment.
• Physical stamina to perform cleaning duties, including standing, bending, lifting, and moving furniture as needed.
• Flexibility to work varied shifts, including weekends and holidays.
• Positive attitude and commitment to providing excellent guest service.