What are the responsibilities and job description for the 1st Shift - Front Desk Associate position at Fairfield Inn & Suites Port Clinton Waterfront?
We are seeking a friendly and energetic Front Desk Associate to join our dynamic team! The ideal candidate is outgoing, guest-focused, and thrives in a fast-paced environment. If you have strong communication and problem-solving skills, enjoy multitasking, and are passionate about delivering exceptional guest service, we’d love to hear from you. Basic computer skills are required, and knowledge of FOSSE is a plus!
Responsibilities include:
- Welcoming guests with a warm and friendly demeanor, checking them in, and ensuring their needs are anticipated and met.
- Sharing knowledge about local attractions, restaurants, and hotel amenities.
- Clearly communicating hotel policies and providing information to guests.
- Handling cash and credit card transactions accurately.
- Resolving guest concerns promptly and professionally.
- Delivering outstanding guest service with a positive attitude.
- Performing any additional tasks as assigned by management.
Requirements:
- Must be able to work weekends, holidays, and the 7 AM–3 PM shift.
- Strong multitasking and organizational skills.
- Ability to stand for up to 8 hours.
If you’re passionate about hospitality and providing memorable guest experiences, apply now and become a part of our professional and welcoming team!
Job Type: Full-time
Pay: $13.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
Ability to Relocate:
- Port Clinton, OH 43452: Relocate before starting work (Required)
Work Location: In person
Salary : $13