Hotel Front Desk Agent

Job Description

****Serious Inquires Only****..

MUST be able to work weekends(Friday- Sunday) and Holidays.

Are you a dynamic, outgoing, team focused individual with a passion for hospitality? Then we would like to talk with you about the Fairfield Inn and Suites Rochester West/ Greece! The Fairfield Inn and Suites Rochester West/ Greece is a hotel with a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. We are currently seeking a Part-time or Full-time Front Desk Agent.

Job Details: required to wear a mask on job

Provide exceptional guest service and utilize service brand behavior when completing the requirements of this position.

Checking Guest in and Out

Knowing the area to recommend good places to eat or to go have fun

Ensuring accurate and timely recording and reporting of all property receipts, following cash handling procedures as outlined by the accounting department.

Collecting payment at check out and provides change for guests as needed.

Performing all end of day front desk functions, including reviewing cashier audits for accuracy, balancing credit card postings to computer system, maintaining computer database integrity daily, and auditing of master bills.

Helps with laundry.

Sanitize public areas and back office.

Interacting with all in a professional manner, assisting other departments with necessary information.

Gives personal attention, takes personal responsibility and uses teamwork when providing guest service.

Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis.

Performs other duties required to provide the service brand behavior and genuine hospitality.

Position Requirements:

Hotel experience preferred but not limited (On the job training provided)

MUST be able to work *weekends*and holidays are a must.

Ability to maintain a positive and professional attitude when handling all situations.

Must possess a strong team spirit and work ethic

Apply within or contact through email.

Please no phone calls.

EOE/M/F/H/V

Job Types: Full-time, Part-time

Pay: $16.50 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Weekends as needed

Application Question(s):

• Why should we hire you to be apart of our Fairfield Inn team?

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)
• Customer service: 3 years (Preferred)

Work Location: In person

Salary : $17 - $18