Front Desk Associate (part-time)

As a Front Desk Associate, you will be responsible for welcoming guests and ensuring their needs are met in a professional manner. Basic knowledge of computers is essential. Additionally, you must be able to process payments and answer general customer questions. Your goal will be to be on time, provide excellent service to our customers and exceed their expectations by resolving any queries or concerns in a prompt manner. Must have a flexible schedule. Some weekends are required. MUST BE 21 OR OLDER. HOURS ARE 7AM-3PM AND 3PM-11PM. Some shifts may be from 4pm-9pm.

Responsibilities:

• Make reservations over the phone, process credit cards, process cancellations, and their fees
• Answer and screen incoming calls
• Monitor the front desk
• Process reservations (checking guest in/out of their rooms)
• Answering questions and directing guests appropriately
• Greeting guests warmly and providing a high level of customer service.
• Provide daily reports.
• Cleaning on each shift
• Assuring the next shift is informed of important information
• Monitoring for new cases (special requests, amenities)
• Day shift is 7am-3pm, Evening Shift 3pm-11pm, Some 4pm-9pm may be needed as a 2nd person helping evening shift on busier days.

We are looking for a PART TIME Front Desk Associate who has excellent customer service skills. We need someone who is excited to learn, has a positive attitude, is dependable, hard working, professional, motivated, and has flexible availability. SOME WEEKENDS REQUIRED! Serious inquiries only. Pay is based on experience.

Job Type: Part-time

Pay: $13.75 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Weekends as needed

Application Question(s):

• What is your availability, (days, hours you can work)?
• Do you have reliable transportation?
• Do you have open availability?

Education:

• High school or equivalent (Required)

Work Location: In person

Salary : $14