What are the responsibilities and job description for the Front Desk Associate (part-time) position at Fairfield Inn & Suites?
## Job Overview We are seeking a dedicated Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. ## Duties - Greet guests in a friendly and professional manner - Check guests in and out efficiently - Answer phone calls and direct inquiries to the appropriate department - Assist with guest requests and provide information about hotel services and amenities - Handle reservations and cancellations - Process payments and maintain accurate guest records - Perform night audit duties as needed ## Skills - Strong customer service skills - - Excellent communication skills - Ability to handle guest relations effectively - Prior experience in hospitality management or front desk operations is desirable
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Schedule:
- Day shift
- Evening shift
- Night shift
- On call
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Georgetown, KY 40324 (Required)
Ability to Relocate:
- Georgetown, KY 40324: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $14
