What are the responsibilities and job description for the Front Desk position at Fairfield Inn & Suites?
Job Overview
We are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet guests upon arrival with a warm and friendly demeanor.
- Manage check-in and check-out processes efficiently.
- Handle guest inquiries and provide information about hotel services, local attractions, and amenities.
- Maintain accurate records of guest information and reservations through our reservation system.
- Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.
- Collaborate with other departments to fulfill guest requests and resolve any issues promptly.
- Provide support as a personal assistant when needed for management or special projects.
Requirements
- Proven experience in customer support is preferred
- Strong clerical skills with a focus on organizational abilities.
- Proficient in computer literacy.
- Excellent communication skills, both verbal and written.
- Ability to type efficiently while maintaining accuracy in data entry tasks.
- A positive attitude with a commitment to providing outstanding service to guests.
- Flexibility to work various shifts, including weekends and holidays as needed.
Join our team as a Front Desk Agent where you can make a difference in our guests' experiences while developing your professional skills in a supportive environment.
Job Type: Part-time
Pay: $14.00 per hour
Expected hours: No less than 8 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Rotating weekends
- Weekends as needed
People with a criminal record are encouraged to apply
Ability to Commute:
- Greenfield, IN 46140 (Required)
Ability to Relocate:
- Greenfield, IN 46140: Relocate before starting work (Required)
Work Location: In person
Salary : $14
