What are the responsibilities and job description for the Valet position at Fairlawn Country Club?
Valet
Fairlawn Country Club is currently seeking courteous and attentive Valets to enhance the arrival and departure experience for our members and guests.
Education and/or Experience
- Some High School education completed
- Previous experience in valet parking or a customer service role, preferably in a hospitality or country club setting (preferred, but not required)
Job Knowledge, Core Competencies and Expectations
- Greet members and guests warmly upon arrival and provide valet parking services with professionalism and efficiency.
- Safely park and retrieve vehicles, adhering to established procedures and ensuring the security of keys and personal belongings.
- Assist members and guests with loading and unloading luggage, golf clubs, and other belongings as needed.
- Provide directions and information about club facilities, amenities, and events to enhance the guest experience.
- Maintain cleanliness and organization of the valet parking area, including keeping driveways clear and free of debris.
- Monitor vehicle traffic and parking conditions, coordinating with fellow valets to ensure smooth traffic flow and safety.
- Communicate effectively with club staff and management regarding any guest inquiries, concerns, or special requests.
- Uphold high standards of professionalism and hospitality, demonstrating a commitment to exceeding guest expectations.
Licenses and Special Requirements
- Valid driver’s license.
- No moving-violations or minor incidents within the past three years and no major incidents (e.g., DUI) within the past five years.
Physical Demands and Work Environment
- Able to work outside in all weather conditions.
- Able to bend over to enter and exit vehicles of various sizes and heights.
- Able to quickly park and retrieve autos from parking area.
- Regularly exposed to moving mechanical parts and outside weather conditions.
- Frequently exposed to fumes or airborne particles and toxic or caustic chemicals.
- Occasionally exposed to wet and/or humid conditions; high, precarious places; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate to loud.
- Able to meet and perform physical requirements and to work effectively in an environment which is typical of this position.
- Frequent lifting, bending, climbing, stooping, and pulling.
- Frequent repetitive motions.
