Multi-Site Property Manager

Fairlawn is a vertically integrated firm specializing in real estate investment, management, and development. Based in Chicago and Champaign, Illinois, we have a more than 10-year track record in value-add projects, development, student housing, and build-to-rent communities. With a portfolio of approximately 5,600 units and $700 million in assets under management, Fairlawn has established a strong presence across Illinois and Indianapolis. We are actively expanding into additional Midwest markets.

We are seeking a highly motivated Multi-Site Property Manager to join our awesome team here at Fairlawn! The ideal candidate will embody Fairlawn’s core values: Be Kind, Own It, Be Flexible, and Always Improve.

The Multi-Site Property Manager is accountable for leading the operations of a diverse portfolio of scattered-site properties totaling 700 units in the Champaign-Urbana metro area. This key leadership role is responsible for integrating all aspects of property management to ensure optimal performance across the portfolio and oversees a core team that includes a Leasing Manager, Assistant Property Manager, Maintenance Dispatcher, and team of Leasing Specialists. Strong leadership, clear communication, and effective collaboration with this team are essential to driving results and delivering exceptional service to residents.

The ideal candidate is a dynamic, positive leader who thrives in a fast-paced environment and is passionate about delivering exceptional property performance and outstanding customer service. If you thrive in a fast-paced environment and excel at driving results through collaboration, innovation, and hands-on leadership—this is the opportunity for you.

What will you do?

• Exemplify the core values of Be Kind, Be Flexible, Own It and Always Improve
• Lead and manage team members, holding them accountable for their assigned responsibilities
• Lead and participate in daily operations, including frontline resident services, leasing, maintenance, and vendor activities
• Lead regularly scheduled meetings to report on both leading and key performance indicators for all properties. Take action as necessary if goals are not being met
• Review and audit property performance vs. budget, communicating with the corporate office and ownership entities as necessary
• Collaborate with the Fairlawn team to set rents, conduct market research, and define leasing objectives
• Contribute to the preparation of annual operating and capital budgets, monitor progress, and ensure financial goals are met
• Inspect properties to ensure the highest standards are maintained, evaluating maintenance and grounds.
• Coordinate maintenance efforts and plan unit turns to ensure timely completion
• Conduct regular inspections of vacant units to assess market-ready conditions and identify necessary improvements
• Audit leases, resident files, and move-in paperwork to ensure accuracy and completion
• Manage the renewals process, unit availability, listings content, and marketing channels
• Handle resident accounting tasks such as rent collection, security deposit reconciliations, delinquency follow-up, posting payments, and preparing deposits
• Maintain good rapport with all prospective and current residents, vendors, and Fairlawn team members
• Have a thorough knowledge of lease terms, specifications, and policies
• Learn and ensure compliance with all Fair Housing Laws including local, state, and federal housing regulations (We provide training)
• Provide exceptional customer service and serve as an ambassador of the Fairlawn brand
• Pivot, roll up your sleeves and jump in where needed!

Why should you work here?

• Competitive Pay. We are ready to invest in you!
• Medical, Dental, Vision, and Life Insurance to access care for positive health outcomes and your overall wellbeing
• Employee sponsored benefits including Short Term Disability, Life Insurance, Critical Illness, Accident, Flexible Spending, and H.S.A. Accounts to avoid costly medical expenses due to gaps and ensure that all your medical needs are met
• 401(k) Retirement Plan with Match to invest in your future wealth and retirement
• Paid Vacation, Sick Leave, and Holiday Pay to help you reset and come back rejuvenated and refreshed
• Monthly company events to promote team cohesion
• Wellness Days to focus on being your best self. We want you to have time to disconnect and recharge in a way that works for you
• The opportunity to work for a growing organization where you are valued and can have a direct impact
• Quarterly off-site meetings with your manager to celebrate wins, issue solve and ensure you are set up for success. Plus, the process is rewarding, and the results are great for your career

Who you are - We’d love to hear from you if you:

• Have at least 5 years of management experience in real estate or property management
• Demonstrated effective leadership and management capabilities with at least 2 years of supervisor experience
• Have previous leasing or sales experience
• Must be able to obtain an Illinois Residential Agent License within 1 year of employment
• High School diploma or GED (bachelor’s degree preferred)
• Are proficient with relevant technology (e.g., Microsoft Office, AppFolio, Outlook) and can easily adapt to changing technology
• Demonstrate superior attention to detail, high energy, and a positive attitude
• Have the ability to give and receive real-time feedback with a positive mindset
• Excellent written and verbal communication skills
• Ability to work independently and also to work closely with other team members
• Embody our core values: Be Kind, Be Flexible, Own It and Always Improve

Some additional things you will need:

• A valid driver’s license and dependable transportation
• To serve as one of the emergency contacts for the community
• Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year)
• Must be able to perform the physical functions of the position resident communications, not limited to: ability to walk properties, complete physical inspections, deliver communications and show properties

We are seeking candidates who demonstrate a strong alignment with the requirements listed above. While meeting all qualifications is preferred, we understand that exceptional candidates may bring comparable experience and skills to the table, including prior experience at Fairlawn. We value diversity of thought and experience, and we are committed to considering all applicants [internal and external] and to identifying and selecting the most qualified applicant for the role.

Our company uses the Entrepreneurial Operating System (EOS) to run and help grow our business – the tools from EOS contribute to finding the right people and putting them in the right roles, effectively solving issues as they arise, and building a culture of accountability. In short, it gets everyone on the same page and works toward the same goals. If you have an ownership mindset and take pride in all the details, joining our team may be perfect for you!

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.?