What are the responsibilities and job description for the People Operations Manager position at Fairmarkit?
Fairmarkit is the #1 autonomous sourcing platform revolutionizing the way all organizations buy & sell. Fairmarkit equips procurement teams with automation, AI, and GenAI so they can source more competitively at scale. Our solutions for tail spend and strategic sourcing help innovative procurement teams reduce cycle times, drive out costs, meet ESG / Diversity targets, and provide a better stakeholder experience to internal partners and suppliers. Fairmarkit has been recognized with awards by organizations such as Gartner and IDC, and is backed by strategic investors like Notable Capital, Insight Partners, 1984.VC, and Newfund.
Scope of Role : The People Operations Manager will report to the VP, People and play a pivotal role in shaping, delivering, and continuously improving our People operations, programs and processes across the employee lifecycle. As an integral part of enhancing Fairmarkit's culture and employee experience in a remote-first, global work environment, you will have the opportunity to make a significant impact. This role requires strong analytical and communication skills, initiative, and attention to detail. Frequent visits to our vibrant Boston office, located at the WeWork on Beacon Street, will be required to ensure a welcoming environment for employees and guests.
Responsibilities :
- Leadership and Program Management : Lead the design, implementation, and continuous improvement of core People Operations programs, including employee onboarding / offboarding, recognition and rewards initiatives, benefits and open enrollment, LOA program administration, immigration / global mobility, and engagement / culture initiatives, with a focus on enhancing employee experience and delivering a positive ROI.
- People Analytics and Insights : Provide actionable people analytics and insights by creating and presenting dashboards and reports for quarterly internal and external reporting purposes. Analyze data to identify patterns and trends, offering recommendations to the leadership team to drive informed decision-making.
- HR Systems Management : Oversee and ensure the integrity of HR systems, including onboarding / offboarding employees, integration with other systems, automation, implementation, and compliance with IT and industry standards. Develop and enforce best practices for data accuracy, security, and efficiency.
- Documentation and Communication : Document, maintain, and communicate core HR processes to stakeholders, managers, and employees. Ensure all HR documentation is meticulously maintained and updated in line with the latest legal and regulatory standards.
- Employee Support and Policy Enforcement : Support and coach employees on company policies and procedures, resolve challenges, and provide a first-class employee experience while safeguarding the company from liability. Ensure all employee interactions are handled with a high level of attention to detail and confidentiality.
- Compliance and Risk Management : Ensure compliance with local, state, and federal employment laws and regulations, including those related to EEO, ADA, FMLA, ERISA, DOL, Worker's Compensation, and workplace health and safety. Conduct regular audits, identify gaps and inefficiencies, recommend improvements, and implement changes.
- Collaboration and Event Coordination : Collaborate with the Marketing department for company communication, event coordination, and swag needs. Drive the ideation and execution of culture events / activities, including annual companywide and team offsites.
- Office Management : Perform required office management duties, such as managing the WeWork account, organizing swag, preparing for events, ordering gifts / supplies, organizing mail, shipping packages, and coordinating with IT for office technology and company / teams and board meetings. Identify and implement automation opportunities to streamline these processes.
- Special Projects : Lead and contribute to other special projects, demonstrating initiative and the ability to manage multiple priorities effectively.
Professional Experience and Knowledge :
Relationship Building and Communication Skills :
Operational Excellence and Continuous Improvement :
Tools and Certifications :
Location : For this role, we are looking for a candidate based in the Boston, MA area. Hybrid work opportunities may be limited to designated states. The annual compensation range for this position is between $120-130K. Fairmarkit uses E-Verify to confirm employment authorization in the USA #LI-Remote #LI-YM1
Headquartered in Boston, and backed by a $35.6M Series C co-led by OMERS, Highland, Notable Capital, Insight Partners, and ServiceNow. We are looking for exceptional candidates who want to help grow our company into a global enterprise and make their mark on the B2B tech industry. Come soar to new heights with us!
Fairmarkit is an equal opportunity employer, and selects individuals best matched for the job based upon job-related qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status or any other status or characteristic protected by law.
Salary : $36
