What are the responsibilities and job description for the Housekeeping Administrative Supervisor position at Fairmont Pittsburgh?
Housekeeping Supervisor
The Supervisor Administrative Housekeeping is required to have a proven background in housekeeping with demonstrated ability to drive guest satisfaction, and employee engagement. He/she must have the ability to motivate and lead a vibrant and diverse team while managing to the cleanliness and performance standards of the property.
What Is In It For You:
· Competitive salary
· Flexible Benefit and PTO plans
· Generous 401k options
· Employee rates at Luxe Accor properties in North and Central America
· Learning programs through our Academies
· Opportunity to develop your talent and grow within our property and across the world!
- Complete administrative duties, to include scheduling, payroll reporting, maintaining productivity through labor management programs (Watson), colleague documentation and performance reviews
- Ensure performance management principles are instituted and followed
- Champion guest satisfaction results through the Trust You program and follow up within the department
- Conduct regular leadership and colleague briefings
- Interpret Colleague Engagement scores and create action plans with department
- Consistently offers professional, engaging and friendly service
- Other duties as assigned
- · Minimum 2 years progressive Housekeeping or Rooms Management experience, preferably in a luxury property
- Computer literate in Microsoft Window applications required, and OPERA PMS advantageous· Hands on management style with ability to lead through example
· Strong organizational skills
· Excellent interpersonal skills, with great communication ability
Visa Requirements: Must have proof of valid U.S. work authorization.
Your Team and Working Environment
Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
- University/College degree in a related discipline an asset
- Proven experience with collective bargaining agreements
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Application Question(s):
- How many years of luxury hotel experience do you have
Work Location: In person
