What are the responsibilities and job description for the Night Auditor position at Fairmont Washington, D.C.?
Night Auditor :
What’s in it for you :
Competitive Salary
Paid Time Off
Medical, Dental and Vision Insurance, 401K
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
Rate of Pay : $25.00-26.50 per hour
Reporting to the Night Manager, responsibilities and essential job functions include but are not limited to the following :
Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
Ensure the current day’s revenue balances are reconciled, the payments to the guest ledger are processed, and the accounts receivables are balanced
Prepare daily management reports as required
Complete the update process on the front office system per established system guidelines
Balance and verify the summary of daily transactions in the hotel and ensure that the hotel’s computer systems are readied for the next day’s business
Verify that all departments have posted all their revenues
Reconcile the food and beverage point of sale system, for each outlet, to the PMS system; record and adjust entries
Scheduling and implementing training plans.
Handling and resolving guest complaints, including follow up in a timely manner.
Liaising with all Departments to ensure Fairmont standards are upheld.
Effectively communicating and implementing new policies / procedures for all departments.
Actively seeking feedback from employees & guests, taking action to improve guest satisfaction scores.
Perform any other duties, tasks, and assignments within your department as required
Qualifications
Qualifications
Previous front office or accounting experience required
Available to work overnights, including weekends
Post-secondary education in Hotel Management or equivalent an asset.
Must be a strong team player with proven leadership, development, delegating and planning skills.
Should be highly organized, results oriented with the ability to be work well under pressure.
Must be creative, possess proven initiative with the desire to learn and develop.
Computer literate in Microsoft Window applications and relevant computer applications required
Additional Information
Your team and working environment :
The Fairmont Washington, D.C. is perfectly positioned between the White House and historic Georgetown. From our reimagined and vibrant lobby to the unrivaled courtyard, our hotel provides the ideal backdrop for world travelers, meaningful meetings, and lifelong memories. Our diverse colleagues take pride in delivering memorable experiences with inspiration rooted in the genuine connections we build.
Our commitment to Diversity & Inclusion :
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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