What are the responsibilities and job description for the Assistant Arena Managers position at Fairmont Youth Hockey?
Job Summary
We are seeking a dedicated and dynamic Manager to oversee operations and ensure exceptional guest experiences in our vibrant environment. The ideal candidate will have a strong background in hospitality and customer service, with experience in managing teams and events. This role is pivotal in maintaining high standards of service while fostering a positive atmosphere for both staff and guests.
Duties
- Lead and manage daily operations, ensuring smooth functioning across all departments.
- Provide outstanding guest services, addressing inquiries and resolving any issues promptly.
- Oversee food service operations, ensuring compliance with health and safety regulations.
- Coordinate events management, from planning to execution, to create memorable experiences for guests.
- Manage cash handling processes, ensuring accuracy and accountability in financial transactions.
- Train, mentor, and supervise staff to enhance their skills in hospitality and customer service.
- Collaborate with various departments to ensure cohesive operations and guest satisfaction.
- Maintain a clean, safe, and welcoming environment for guests of all ages.
Qualifications
- Proven experience in arena management or related fields such as resort or theater management.
- Strong background in guest services with a focus on customer satisfaction.
- Experience working with children is preferred for roles involving family-oriented activities.
- Knowledge of food service operations is advantageous.
- Excellent communication and interpersonal skills to effectively interact with guests and team members.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Familiarity with cash handling procedures and financial accountability.
- Certification involving ice facilities a plus.
Join our team and contribute to creating unforgettable experiences for our guests while leading a passionate group of professionals!
Job Types: Full-time, Seasonal
Pay: $20.00 - $30.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- Day shift
- Evenings as needed
- Evening shift
- Night shift
- Weekends as needed
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Fairmont, MN 56031 (Preferred)
Ability to Relocate:
- Fairmont, MN 56031: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $30