What are the responsibilities and job description for the Event Sales Services Coordinator position at Fairmont?
Job Description
Reporting to the Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to the following :
Responsibilities
- Coordinate and oversee Opera Sales and Catering system to all include definite, tentative and prospective group and catering booking activity.
- Generate group sales contracts, proposals and deposit / payment invoicing
- Consistently offer professional, friendly and engaging service
- Ensure prompt and courteous service is extended to both internal and external customers
- Escort general inquiries during site inspections
- Prioritize all telephone calls and in-person visitors, scheduling appointments as required
- Maintain a positive relationship with all guests, vendors, Colleagues and global sales network
- Ensure all sales promotional literature is current and updated Update convention bureau lists
- Prepare and disseminate month-end reports
- Provide all administration duties for the Sales office
- Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications
- Follow departmental policies and procedures
- Follow all safety policies
- Other duties as assigned
What is in it for you :
Qualifications : Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions :
Additional Information
Your team and working environment :
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Austin is proud to be an Equal Opportunity Employer. EOE / M / F / D / V
