What are the responsibilities and job description for the Revenue Management Analyst position at FAIRMONT?
Job Description
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Reporting to the Director of Revenue & Reservations Management, the Revenue & Reservations Management Analyst is responsible to support the hotel Commercial Strategy team with reporting and data analysis. The role supports the DRM in their efforts to improve and maintain data quality efforts in all areas of revenue reporting. The role also facilitates system maintenance tasks including but not limited to rate loading and inventory management, maintenance of rate parity across all selling channels and content management. They manage special projects related to Revenue Management and complete a training curriculum aimed at developing into a future Revenue Management leader within Accor.
Responsibilities
- Maintains accuracy of information and data and creates / enhances automation efforts in reporting tools.
- Assists in the preparation of competitive analysis and other supporting documents for presentation at various revenue meetings, or for required reporting within the hotel, or to corporate teams, and ownership.
- Accurately generates and updates all Revenue Management reports. Serves as primary link for reporting and analytical needs of the Revenue Management team, and ad-hoc reports for senior leadership.
- Assists in the monthly forecasting process, and creation of the annual budget and marketing plan documents, as well as long-term projections.
- Assists in managing availability, rates and inventory in all channels, and communicates strategies and restrictions to operations teams.
- Responsible for maintaining rate parity across all channels, including collaborating with the sales team regarding follow-up processes for repeat offenders.
- Assists with system maintenance including but not limited to, rate loading, product loading, restrictions management, monitoring forecasted demand, and running daily system checks. System expert within distribution, RM and reporting platforms.
- Aids in management of electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.
- Aids in management and communication of offers and promotions, working with reservations and marketing team to ensure accurate information is displayed to guests and internal staff.
- Maintains close relationships with Central Reservations team to ensure the call center is up to date on the hotel’s information at all times.
- Manages relationship with Distribution System Support team, manages technical tickets and loading request follow-ups.
- Supports special projects within Revenue Management and Distribution, focused on uncovering new revenue opportunities, including opportunities for ancillary revenue production.
- Optimizes systems such as Nor1, Ideas G3, Resort Pass, etc. to support rooms & ancillary revenue production.
Qualifications :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions :
Salary Range : $68k - $72k a year
Additional Information :
Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.
Visa Requirements : Applicants must be able to provide proof that they are legally able to work in the United States.
Our commitment to Diversity & Inclusion : We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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Salary : $68,000 - $72,000
