What are the responsibilities and job description for the Server position at FAIRMONT?
Job Description
- Approach all encounters with guests and employees in a friendly, service oriented manner.
- Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag while working.
- Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
- Complete all side work and cleaning duties as described in the SOP's.
- Have full knowledge of entire menu, as well as daily specials, desserts, etc.
- Take all guest orders, ring them up, and expedite the orders from the kitchen in a presentable and timely manner.
- Provide attentive service, focusing on guests needs.
- Receive payment for food and beverage provided and provide change and receipt to guests.
- Keep an accurate record of all checks and balances to be presented in a daily report.
- Present drinks to guests, obtain payment for them and record accurately.
- Maintain a sanitary environment in accordance with local health codes.
- Process credit card and room charges.
Qualifications
Additional Information
Our commitment to Diversity & Inclusion :
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont Copley Plaza is proud to be an Equal Opportunity Employer.
