What are the responsibilities and job description for the Turndown Attendant position at FAIRMONT?
Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
Job Description
- Carry out various functions within the housekeeping department
- Consistently offers professional, engaging and friendly service
- Check nightly assignments
- Assist with services for VIP guests
- Gather all cleaning supplies and return daily
- Complete all pre-cleaning set up duties; including but not limited to, guest and cleaning supplies, linen and housekeeping cart prep
- Follow prescribed use of cleaning chemicals
- Report all lost and found items
- Refresh guest rooms by creating an inviting return for our guest
- Replenish ice buckets and glass water bottles
- Clean vacant / occupied rooms
- Make up of rollaway beds
- Laundry duties
- Follow all sanitation guidelines
- Report Engineering issues, requests or repairs to appropriate department
- Other duties as assigned
Qualifications
Qualifications:
- Previous experience is an asset
- High school diploma and/or experience in a hotel or related field preferred
- Strong guest service orientation
- Able to balance a variety of conflicting priorities while providing guest service
- Weekend and open availability, often afternoon/evening shifts
Physical Aspects of Position (include but are not limited to):
Exerting up to 50 pounds of force occasionally, and /or up to 25 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
Additional Information
What is in it for you:
- Competitive salary and flexible benefit plans
- Generous PTO allowances
- Employee rates at Accor properties in NCA region
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Our Commitment to Diversity & Inclusion
Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
All your information will be kept confidential according to EEO guidelines.
