What are the responsibilities and job description for the Funeral Usher position at Fairmount Memorial Association?
Job Type
Part-time
Description
Funeral Usher & Cemetery Service Attendant
On-Call / As-Needed | No Set Hours | $16.28 / hr
Are you passionate about providing exceptional customer service and support to families during their time of loss? Join Fairmount Memorial Association, a non-profit cemetery association, as a Funeral and Cemetery Service Support member. In this vital role, you'll play a crucial part in ensuring that our client families and funeral and cemetery staff receive the assistance they need before, during, and after scheduled services.
PRIMARY DUTIES AND RESPONSIBILITIES :
- Maintain ethical standards and confidentiality
- Maintain a professional appearance
- Conservative business attire
- Men (Suit Jacket, Muted Shirt, Tie for Services)
- Women (Muted Colors, Professional Equivalent for Services)
- Proper footwear (no open-toed shoes)- suitable for all weather conditions
- Company Issued name badge
- No visible tattoos or facial piercings
- Natural hair color, or coloring
Funeral Service Support Responsibilities :
Cemetery Support Responsibilities
Maintain a clean & safe work environment
Light janitorial duties a needed
Report any hazards or unsafe conditions to supervisor immediately
Assist others within the organization of Fairmount Memorial Association
Family Service, Community Service, Grounds
Pacific Northwest Cremation
Heritage Funeral Home
Maintains active, positive role and involvement in community and civic affairs
Performs other duties as assigned. Job duties are subject to change as directed by management.
Requirements
KNOWLEDGE, SKILLS AND ABILITIES :
Ability to function and excel in high volume, fast pace environment
Cooperative, team player, detail-oriented and adaptable to change
Excellent verbal and interpersonal communication skills Commitment to customer service and quality Efficient and dependable; punctual Demonstrate commitment to safety
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT : ? Must be able to lift 50 to 75 pounds without assistance and 75 to 200 pounds with assistance, sit or stand for lengthy periods of time, and withstand short periods of exposure to the elements (including rain, snow, sleet, hail, cold and hot days.) For an employee to succeed in this position they will need to be able to interact with bereaved individuals and families in a time of morning while maintaining optimum levels of compassion and professionalism. This position will require the ability to multitask regularly, work independently, adapt to changing schedules, and contribute to problem solving when needed. Fairmount Memorial Association / Heritage Funeral Home promotes a drug / alcohol-free work environment through the use of mandatory pre-employment drug testing, as well as random drug-testing once employed.
EQUIPMENT / TOOLS : This position requires the frequent use of, and familiarization with, equipment such as Funeral & Service Vehicles (including Hearse and Limousine), Church Trucks, Casket Biers, Flower Stands, Electronic Sound & Video Systems.
MINIMUM QUALIFICATIONS : ? High school diploma or equivalent required. Minimum of 2 years work experience in customer service. Experience in the funeral / cemetery profession preferred. Valid state driver's license with insurable driving history.
EMPLOYMENT AT WILL :
Employment with Fairmount Holdings, Inc. is at will, which means that either the employee or the employer is free to terminate the employment relationship at any time with or without reason, advance notice, or warning.
o The President / CEO of Fairmount Holdings AND
o The Chairman of the Fairmount Memorial Association Board
Salary Description
16.28
Salary : $16
